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February 2024 by Travis Rule
They don't change grease... Don't clean pop dispensary order a chicken sandwich made me vomit NEVER EAT AT
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February 2024 by Cynthia Nalan
Curbside pickup took 20 minutes. Had to call and ask about order. Brought me out cold food. Where's the bacon on my biscuit what's with the crumbles?
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February 2024 by Jovany Flores
Ordered my food and made me wait and when I got my food it was wrong, horrible Customer
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February 2024 by Diane Young
The McDonald’s on 11th and Samuelson is very friendly. They are also very quick with their service.
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February 2024 by Shaun Kerber
Way too
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January 2024 by Sean Kozlowski
This might be the slowest McDonald’s I’ve ever visited - solid 20 minutes from order screen to receiving food and still had to go inside for missing/incorrect items where someone else was also retrieving missing/incorrect items. Save yourself the time and go to the grocery store, buy and season a ribeye, and grill it yourself in the time you’ll make it out of this McDonalds.
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January 2024 by Cheepeeks Mcacreet
I don’t know whats going on with this McDonald’s but it’s goin downhill in quality fast. I ordered food yesterday and the boxes for the Big Mac and quarter pounder smelled like they had paint thinner dropped on them.
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January 2024 by B F
Multiple times I've been and they will take 2 or 3 orders from the same lane and leave you sitting and when I say something they don't care no oh sorry about that no nothing...Very poor Customer
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January 2024 by Jackie Hatcher
Old food nasty attitude worker's rude prices
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January 2024 by Melody Rose
Horrible service, hour long lines, old food, they forget about you in curbside, took my money and have to wait 10 days to get it back, stole my rewards points and never came out to give me the order and couldn't go in because they were remodeling, you ask for extra ice, you get less than if you didn't say anything at all, never have ice-cream, shakes, their app shows they have items that they don't have after you already paid, and after all the wait time, if you do get lucky, you'll get a small portion of your order and it will be old and hard to eat anyway. You go in, and not an employee in sight will make eye contact or ask if you need any help whatsoever. They have kiosks they want you to use and i will never understand how they think the elderly would ever be able to come close to understanding how to use the things..I can say if you go at the crack of dawn, there are some nice employees and you get thru the line quicker. Don't go here after noon. It's best to save your money and go to another McDonald's. This place hands down sucks worse than any McDonald's in rockford and I always thought the Central location was bad. Nothing compared to 11th street.. this place should be shut down sadly.
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January 2024 by Brandon Carre
The worst McDonald’s you could ever go to. do not waste your time they mess up your order every time and you have to go back in just to get all your food I never do reviews but I will for this place and the staff is very rude. They should hire a new GM at this point so the place can get better.
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December 2023 by sheilaa
forgot a few things and filled my cup of soda with a lot of ice (filled up all the way) and there was barely any soda and same thing goes for the ice coffee i
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December 2023 by Brandon Micheal
No body up front while 3 of the people standing in the back by the fryers on there phones not working while a few of the workers are in there busting there a** THIS HAPPEN ON 12/24/23 AT 9:15PMBRIAN THE MANAGER KEEP DOING WHAT YOUR DOING YOU ARE A HARD WORKER AND HE NEEDS A RAISE
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December 2023 by Victor Magana
2nd time I go to this place and mess up my order.i order 2 sausage Mcmuffin with egg i get home and their is no egg in my muffin and got charged for one and they were cold and bread was hard will never go back to this place again.
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November 2023 by Kayla Jnobaptiste
Since remodeling they seem to not ever have the same daily items available which causes poor service for not having an item and long wait times! Very
