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October 2023 by Dale L. Thomas
Went there to have replacement batteries for my 3 watches.The price is affordable.Service was quick.Thank You
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October 2023 by Kv
They fixed a chain once for me and I tried to give them more business but I tried going in during mid day and the door was locked but the open sign was on and it had the business hours on the door. I tried calling . No answer . I tried calling the next day before I went over there again, no answer . I went somewhere else .
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October 2023 by Buddy
Had my earring done in no time (same day)
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July 2023 by Alice Bloom
Norma's Jewelry is a Hidden Gem on Rockford's East side. One lot straight down from the DMV, and we all know where that is! I highly recommend checking this place out. Extremely friendly and knowledgeable staff. Wonderful customer service. As a small business owner, there is none better.
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May 2023 by todd c.
No honor at this store.Took my Dad's watch in for repair! Over 6 months later and so many excuses I can not remember. Still no watch and now it is Magically in Chicago! Michael Yassin is a liar! A cheat and a horrible business person.
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May 2023 by todd chandlee
Do not do business with Normas Jewelry. The owner Michael Yassin is a fabricator of stories not art! After waiting over 6 months for a watch repair I have only excuses as to its status! People sick, mom sick, covid, etc. Now it is in Chicago??? How long am I supposed to wait for my Dad's watch to be returned to its owner!
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May 2023 by Brian Swanson
I can’t believe it they’ve had my watch for almost a year probably nine months and now they don’t even answer the phone and I can’t get my watch back. They told me last time it was gonna be free because I waited too long, but if I can’t even get it back, what does free to me?
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March 2023 by laumarcus D
My 2 front teeth is missing I got 6 golds at the top and bottom they did a amazing job on them if you got missing teeth and want golds I Recommend Norma's.
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March 2023 by Bria Jackson
I put a deposit down and ordered a pendant in August of '22. I was told it would be done in 2-4 weeks. Everytime I checked on it, I was told they just had to lay the diamonds. It is now Feb '23 and I still have not heard from them. I would rate them 0/5.
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November 2022 by michael johnson
Helped me with my watches, great work!
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October 2022 by Eleanor Fashingbauer
They were so quick to help me during a wedding jewelry malfunction! Speedy service and great customer service!
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September 2022 by Antonio Gooden
They are the best jewelry place in Rockford I have a set of gold teeth for a long time and they fixed some diamonds in my cross and made earrings for me as well
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August 2022 by Andrea Brenz
Very nice , I had stopped randomly hoping to get a ring that was stuck on my finger taken off ! The 2 gentleman were very helpful and were able to remove the ring . I’ll def be going back to get it resizedThank you for freeing my finger lol
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August 2022 by Katie Torres-Lopez
I had my sons necklace repaired and deep cleaned thank you so much!
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August 2022 by Alijawon Sallis
Great service and is amazing at fixing jewelry and watches
