Petco is a pet health and wellness company offering a broad range of products and services for dogs, cats, birds, small pets, fish, and reptiles. The store provides brand-name nutrition, supplies, full-service grooming, veterinarian services, vaccination clinics, adoption services, and training classes. Customers love the store's selection, awesome sales, and amazing discounts with subscription, noting the amazing quality and prices that beat competitors. Many describe it as a great store where pets are very happy. However, a common criticism is that there are not enough employees, often requiring customers to search for staff assistance, particularly for services like purchasing fish. While staff are noted as friendly and helpful once found, the staffing levels can be an issue. Overall, it is considered a great store with a wide selection, though some find the prices high.
Store is great but whenever the lines are almost to the back of the store they like only having one register open while a small group of workers are standing if to the side just talking, just gives off weird working energy
July 2026
Rebecca went above and beyond to help with a prior purchase. It was greatly appreciated.
March 2026
Great service when shopping and returning items! I recently had to return a few items that I did not need and learned they would be tossed in the garbage. I really wish any returned items would be donated to our community animal shelters if possible.
