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7AM - 7PM
6320 Forest Hills Rd, Loves Park
Propane
“Today has been extremely stressful, but Tay at the Loves Park, IL location made my whole experience so much better! After getting an attitude and snapped at by an employee at a UHaul 4 hours away I decided to cancel my truck drop off and the storage unit i rented. I immediately called the local business and Tay set me up with the truck return and walked me through the app to rent a unit at the Forest Hills location. We spent about 30 minutes on the phone and he was super kind, respectful, knowledgeable, sympathetic to my situation and had me chuckling by the end of the call. He is an asset to the company and we've above and beyond to help me relax and the stress disappear. Huge shout out to Mike who took my first call and set up the truck dropoff, too!
This isn't my first experience with this location, I have rented trucks and had a hitch put on my truck, but it IS the BEST location. Kindness really goes a long way, especially during the stress of a move, so hiring the best for the job is imperative. U-Haul scored some really great employees at this location.
Thank you from the bottom of my heart! The extra effort they put into helping me made all the difference in the world.”
“This is a very nice Marathon station. Their restrooms are very well kept, the floor area is organized and clean, and the employees are always friendly. You can buy deli sandwiches and hot sandwiches.”
5AM - 10PM
13615 IL-76, Poplar Grove
Propane
“Much more than a gas station!!!The employees are super friendly and helpful.. and they have the best fresh cookies!! home made!!! I often go there just to grab a few cookies... They got a good carwash also..”
7:30AM - 4:30PM
10522 N 2nd St, Machesney Park
Propane
“I had a delivery issue that I needed to clear up,and felt I was having a real problem with being heard as well as being understood. I said I needed to talk to a manager. I was told this may not happen until Monday I said that would not be a problem. I received a call back within 2mins.
I could tell right away that I was talking to someone that knows how to listen, and had the problem resolved very quickly!
Thank you Kirsten!
Very Professional!
Knows how to listen to the customer #1”
Propane
Propane
“I'm still one that uses home heating oil. My provider of near 10 years all of a sudden quit . I made a quick call to SMITH'S and within hours I had a full tank. Thank you isn't enough. A new customer and friend they now have.”