-
January 2024 by Alexandra Monsalve
Rude staff and expired supplies I went in to have my newborns test done and they said they did not have heel stick kits that all of them were expired then as I was leaving the ghetto phlebotomist black girl didn’t want to reschedule our appointment and screamed bye as we left when I tried to call to make a complaint there is no number to reach anyone do not go to this place
-
January 2024 by Nadine Patchin
Kioske check in was super easy. RN (Dee) was skilled and super friendly. Highly recommend!
-
January 2024 by Kasim Ahmed
Horrible Horrible facility.
-
December 2023 by Lindsay DeMarco
They lost my blood that they drew. I had to get it redone
-
November 2023 by Averi
If you guys no longer take walk-ins you need to stop advertising it. Waste of my time and gas today driving here.
-
October 2023 by Verla Hatcher
I was there today for a drug screen for employment, just because i wasn't able to administer urine right away, i was talked about amongst the staff, i didnt like how one of the staff talked to me either today.
-
October 2023 by Trish
The prompt when calling states something to the effect:•we strongly recommend appointments but walk-ins are welcomed.•You do not need to verify labs were sent before coming. If your labs are not found, we will call your Dr during normal business hours for copies.I ran over during my lunch break knowing I may need to wait before being seen. When I arrived I used the kiosk, selecting the walk-in option. After 10-15mn a woman came out telling me and the other person waiting, we’d need appointments, as they do not take walk-ins. There was no one else in the waiting room but the 2 of us. Before leaving I inquired about my labs, before heading in the back she said “we do NOT call Drs offices” and later came back confirming for she had my lab work in the back (even adding the comment “ Dr. X from a month and half ago”.Using the App I set up a 6p appointment for later that day. When I arrived the new tech (very friendly) was not able to locate my labs, anywhere. I don’t understand where they would have gone in the 4hrs since I was there last. So frustrating. Waste of time.Phone recording needs to be updated if they only do appointments.
-
October 2023 by Mia
Came in with an appointment. There's a waiting room filled with people and zero people being served. Ridiculous. Get it together and staff your facilities properly
-
September 2023 by Ant Walach
Easy self-check in with appointment. Quick service. Dee was amazing! She helped me through my anxiety and made the blood draw quick and painless!! Thank you!
-
September 2023 by nonya biz
There is no front desk person, only a tablet kiosk to check in. I feel bad for older patients who may not able to use the tablet. They only accept appointments only, no walk ins. Staff seems inattentive to helping others and I don’t think they process the insurance claims correctly for the lab draws. I would recommend having your lab draws done at another facility.
-
July 2023 by angelia eibergen
I needed to get some prices for some lab work and could never get a person to talk to. Everything was automated and when it asked you to enter the test code there was no way to do this. This was not a very helpful lab place
-
July 2023 by CRANKED TV
They need to make it to where you can speak to somebody so you don’t drive and hour for a drug test then have to wait over an hour when you coulda scheduled it before hand terrible service wouldn’t recommend
-
June 2023 by Paul Heinen
Impossible to talk to a live person. They sent me an email to make an appointment, but I have zero idea what the appointment is for.
-
June 2023 by linda peredna
Made appointment then kiosk couldn't pull up when I entered code, very frustrating, not professional
-
May 2023 by Annette Jackson
This is the second time I have had blood drawn at Quest. Fast, great job taking blood and the technicians are very professional. Highly recommend!
