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November 2023 by Barbara Kaufmann
I had lots of questions regarding the ingredients in the compound and how they work to help my pain issue. Dan completely explained the what, how and when until I felt much more confident moving forward in my order. His sense of humor relaxed the seriousness of the situation. Rock Valley Compounding Pharmacy is a great place to use when you have the need for special medication.
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November 2023 by Julie Reineck
My husband and I have been using this special compound for several years. It is amazing! It is fragrance free, has an easy to use pump bottle, and works quickly. We use it on knees, backs, and joints. We highly recommend it!!
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September 2023 by marybeth2730
I fell and damaged my artificial knee.To help me deal with the pain while I wait for surgery, my orthopedic doctor prescribed a compounded pain topical from RVCP. This stuff is amazing! I would have been stuck in a chair if I didn't have this, it has kept me going.
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September 2023 by Angelina Ryan
Hello. I'm a new patient to Compound Pharmacy. I'm so happy with the help and professionalism Dan gave me processing my medicine. He was so nice to talk to on the phone. Very knowledgeable answering my questions. I appreciate your service very much. Thank you
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September 2023 by Amber Micka
Excellent customer service. I had questions both on the phone and in person, and I received excellent customer service. I M very thankful to have this resource in our community. It is much better than the conventional, big box pharmacy.
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September 2023 by Emily Hartman
This compound really works!! After suffering for months with a painful inflamed heel bursa this magical cream gave me instant relief!!
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March 2023 by Deb Kelly
I have had the pleasure of using Rock Valley Compounding Pharmacy for many years. They always provide excellent service. My refills are completed quickly and arrive at my home safely. The staff is friendly, helpful and knowledgeable. I feel fortunate to work with such a reputable pharmacy and would highly recommend their services.
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January 2023 by Danny Wallace
From the beginning of the process everyone was great to explaining what and how everything works,,unfortunately my insurance didn't cover it but I'm so glad I got it and didn't cheap out,,the pharmacist called and explained everything else,,we'll I got it 20 minutes ago and already feel a huge difference in pain,,thanks for the miracle!! Nothing else worked on my back pain but this DOES!!
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November 2022 by Rachel D.
Been a customer for several years and have been consistently impressed with Rock Valley's standard of customer care. The entire staff has been professional, considerate, and efficient.
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October 2022 by J Abernathy
My Dr. wanted to get me off pain medication but I sceptical a cream would work. But it did thank you so much Rock Valley Compounding Pharmacy!
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September 2022 by Philip Robinson
They NEVER let me down! Terrific management with a trickle down effect that actually works (unlike the 80's ?). I have a medication filled monthly for my beloved pup and they always OVER deliver. Thank you Rock Valley!!!!!!
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August 2022 by Gigi B
My experience has been great! The communication has been exceptional. The medication I received worked better than expected and my insurance covered it. Very thankful for the outstanding service from competent and knowledgeable pharmacists. Thank you!
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June 2022 by bruce benson
My knee was hurting from an operation that required a large spacer. There was nothing they could do! The knee swelled and it was painful all the time. You could feel the heat radiating off it. My primary physician wrote a prescription to Rock Valley Compounding Pharmacy for medication to lower the swelling and relieve the pain. I got the prescription filled the next day and applied it immediately. I now use it in the morning and if it begins to act up during the day. When I need a refill, I’m ordering the larger size. I highly recommend them. They are fast a courteous!
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June 2022 by Cindy Palan
I have RA and my ankles were nonexistent due to all the swelling. It hurt to walk. Rock Valley Compounding pharmacy made me a cream and the pain and the swelling is gone after just 9 or 10 days of use. It was well worth it.The whole crew there was just fantastic and explained everything very well. Thank you RVC pharmacy!
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May 2022 by alanna conard
The customer service at Rock Valley Compounding definitely exceeded my expectations. Everyone is polite, friendly and patient with the multitude of questions. The staff and pharmacists do an exceptional job of explaining the details of your prescription and answering questions on usage, expectation of results and drug interactions. They also do a follow-up call to see how you are doing and answer any additional questions or concerns. Outstanding job everyone! You could write the book on proper medical customer service. Thank you!
