Sherwin-Williams Paint Store in Rockford, IL, offers exceptional quality interior and exterior paint, paint equipment, and supplies. Customers appreciate the store's clean and neat environment, as well as its well-stocked inventory. The staff is known for their helpfulness and expertise, making the shopping experience enjoyable. Many customers highlight the personal assistance they receive, especially when it comes to color selection and project support. The store features a Spanish-speaking representative, enhancing accessibility for diverse customers. Positive reviews mention employees like Shannon, Hope, Anthony, and Nathan, who go above and beyond to ensure customer satisfaction. Nathan, in particular, received praise for his handling of wallpaper orders and his knowledge of products. Although there was a minor issue with wallpaper sizing primer availability, the overall customer service remains highly rated. Customers find the paint easy to work with, often achieving excellent coverage with just one coat. The store is a popular choice for those in need of top-quality products and project assistance, with many customers expressing loyalty and a desire to return for future painting needs.
The employees are wonderful and so kind and helpful here! The lady that was working the day I came in was able to match my car rim color almost perfectly!! She was very knowledgeable and very helpful! I had a wonderful experience here and I will definitely come back for all of my painting needs!
September 2024
It's a good place to go for paint and very similar type work products. That's what it's centered around is painting. They have some bits and bobs for other things but as stated it's primarily a paint supply store.
July 2024
I very much appreciated the personal help I received along with the color expertise when I needed my color tweaked. My first visit at 59 years of age and I will never go back to any other way of buying paint. Thank you to the manager Shannon.