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November 2023 by Jen Williams
Very clean store. It’s a bit loud with the animatronics. Just a warning if you have a noise sensitive child.
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October 2023 by Steven McHugh
we got in the spirit!! and witches, and ghosts and ghouls galore!! what a great store!!
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December 2022 by Stephanie Hogan
Lots of fun, tons of options for costumes, accessories and decorations. A bit expensive on some things.
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November 2022 by Momster siko
Line was GINORMOUS but they had 4 registers running ? and the line went fast! Good job Spirit Halloween ?! Still the best to get your scare on!
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November 2022 by Kunal Sharma
No refund policy!!! Extremely expensive
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November 2022 by sevenblisters
Always just right for the best season
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October 2022 by Rick De Bartolo
Great selection, great customer service. I love this place!!!
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February 2022 by The Villainy
All of these negative reviews you’re reading, aren’t full of bias. They are ALL correct. I’m more disgusted of this location, than I was of Batavia. WHICH I believe is (horribly so) ran by the same old hag I saw working at Batavia. Like Batavia, everyone is in a rush to get the job done right once she’s there, and distracts everyone who’s already not doing their jobs. Ultimately, nobody on register. It’s not like the employees care, as long as they get away with wasting Spirit’s money they don’t care. No wonder why everyone is so expensive here, it shows. Not only this, but last year was a wreck. Part of the ISE fell off, Animatronics were clearly setup by a child, which I find odd because of child labor laws. If you can’t do it right, don’t do it. Unlike last year, they reverted back to a small location this year. Their big building last year was the only advantage, with costumes still misplaced and on the floor. If you can’t fit everything inside the building that should be in a Spirit, DON’T USE THE BUILDING! If you have little room, can’t include ISEs, etc, it’s not a Spirit Halloween, yet along a Spirit building. Lady who’s in charge, both manager and higher up, these stores are ran and managed like utter garbage and you all should be extremely ashamed. I walk in, and regret it. Fire everyone, get new staff, or: make the staff actually try. Otherwise, don’t open the stores. Simple equation to solve. If I see costumes and other on the floor or misplaced, alongside a janky store here or Batavia in October, I’ll reach out to Spirit and let them know.
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February 2022 by Arun Gaikwad
Newly opened store... Earlier visited in Georgia..now in Naperville IL. My son wanted to get the samurai sword for him Halloween character... To my surprise I didn't find it so expensive compared to other stores I have been...
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October 2021 by Grant S.
Now this is a well-known store all over the country this particular spirit did not have as much as I had anticipated but it had stuff they say that new shipments come in every week so I'm waiting to see what more they have
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February 2021 by N Dean
Great selection. Prices were very reasonable and the staff were really helpful. Highly recommend for Halloween purchases of costumes and decorations. Fun store to walk around, too.
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December 2018 by Fandom Daddy uwu
Halloween is my daddy
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November 2018 by Kara Kelly
Very few options for plus sizes. A majority of costumes are incorrectly placed and not a lot of options for a theme. I would reccomend wearing a sheet over you with holes for eyes than spends almost $50 on a costume.
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November 2018 by Jamison Smith
Nice selection of costumes. My kids were bummed that some of their displays that you step on to active don't work. They also had what seemed to be a haunted house but we were disappointed that it was just a facade. It was also odd that all the old ToysRus and BabiesRus signs were all still in place.
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November 2018 by Cody Baker
Been trying to get ahold of them for 2 hours on the phone apparently nobody there knows how to pick up the phone
