UW Health 2404 Charles St Clinic

Medical Labs
Hours: The SwedishAmerican Five Points Clinic provides a mixed experience for patients. While the doctors and practitioners, such as Dr. Joseph, are praised for their kindness, expertise, and ability to explain things clearly, the clinic has faced some challenges with its operations. The waiting area is sometimes described as "filthy," and there can be long wait times, with patients often having to wait 30 minutes to an hour after their scheduled appointment time. The receptionists have also been reported to have "bad character" and "horrible attitudes." However, some patients have noted an improvement in the receptionists' courtesy and the wait times during their more recent visits. Overall, the clinic seems to offer high-quality medical care from its doctors and practitioners, such as the excellent Bethany. However, the clinic's administrative and logistical aspects, such as cleanliness and customer service, have been inconsistent, leading some patients to consider seeking care elsewhere.

• 3.55 miles

  

  Regina B. Bielkus, MD Neurologist, Doctor

1. Rockford, Illinois