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January 2024 by Phillip Nyman
Better of the T mobile stores. Guys in there are cool. The manager is nice.
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December 2023 by Zia Khan
Many options in phones and planes to choose from. The staff answered all the questions I had at the time.
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November 2023 by Noe Martinez
Very very poor service ? I talked to someone didn’t say his name very professional and his like let me pass you my manager am like oooook I asked him on returning stuff he just cut me off and yea they could help you were you got it from / his name Shawn very professional on talking like that rude and his a manager he most have serious problems in his life in order to make that type of person manager ?
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July 2023 by Pamela Jacobson
Excellent sales and service. John N, store manager, is a EXCELLENT rep for T Mobil!!
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November 2022 by Octazha Murphy
I would advise these employees to learn more about the jump program! My husband and I came to this location looking to upgrade our phones, that didn’t happen! Luckily we were able to go to a different location and do just that. I believe the clerks name was Alex. There was also a female there that wasn’t helpful either. They were trying to tell us that it would be about $700 to upgrade two phones. That wasn’t true. They did not listen when we told them we are only responsible for taxes and fees. We even had a T Mobile supervisor on the phone saying the same exact thing. The supervisor also advised them to call the RSL line for help. Obviously they did not. More training is needed at this location or maybe new employees. After going to a different location they were able to do both upgrades for under $200!
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November 2022 by Sandra D
Great service! Both the store manager John and the other girls were very nice and helpful with me but could TMobile put some chairs for customers and employees? They have to be standing all day. Not very considerate of both of us. I almost left because I had to wait standing for a long time.
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September 2022 by Tammy Vigil
The store manager John was so kind and knowledgeable in helping me obtain information essential for me to be able to keep my phone number and successfully operate my business. John is a key factor in your T-Mobile location and you should give him a raise as he went above and beyond with his service today.Thank you so much,Tammy
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September 2022 by Joseph Ortiz
Angie was a breeze to work with. She made everything very straightforward and easy to understand, I have now made this my go-to location. Definitely will be back soon and I will 1000% be recommending to family and friends.
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August 2022 by Shanequa Steele
Angie L is rude, talks with an attitude, her energy is sooo off. when u come in come in t mobile store Angie L don't even smile. She is unhappy do not need to be working with customers. She is nasty, and unhappy.Will not come back here with attitude of hers.
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July 2022 by Kimberly McLaughlin
Absolutely wonderful. My daughter and I went there to replace our phones. John N. The store manager was the best. Already chosen our phones, he did the set up and transfer data. I lost nothing. I was suprised and grateful. Called my husband to have John explain everything since I am not aware of all the pricing and promotion discounts.Then he had Alex R. Finish with us since he needed to step out and he was just as nice. We were there a long time but I did not mond that since alot needed to be done
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July 2022 by dustin hedrick
John and Alex were extremely helpful and insightful during an upgrade process for my wife and my mother in law. They answered questions for hours during the transfer process and were great the entire time. Thanks guys!
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April 2022 by Lori Powell
Angie and John are AMAZING!! They have EXCELTIONAL CUSTOMER SERVICE! They are both very kind, patient and knowledgeable... I will continue to come to this store and tell all of my family and friends to come here.
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March 2022 by Chad Rowe
The 2 associates at the store were very helpful. I was informed on which phones where in stock and which could be ordered. Then I was shown which phones were on promo as well. Once I chose a phone, I was given all the specific details on each plan. They both worked very well together on giving me helpful advice on which plan would best suit me and also informed me on options to upgrade and/or downgrade in the future if I liked. Once I picked the phone and plan, I was shown case options and screen protection as well. Once my service was set up and activated she then unboxed the phone and put my case on (which looked like a pain) so the phone was protected before I could possibly damage it myself, which was unexpected since I've always done this on my own from previous carriers. So I thought that was going above and beyond and was appreciated. She then synced everything from my old phone to my new phone very easily ;) They were both extremely polite and fun to deal with which made my visit unexpectedly enjoyable for a typically less than exciting cell phone purchase. I'd recommend anyone that needs a new cell phone or to switch carriers to head on over to this T-Mobile location for great customer service and knowledgeable help. I'd rate this visit a 12 out of 10. You guys rock ??
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February 2022 by jay forsyth
Angie and Alex were amazing help, they gave us great customer service after our experience with the state street store. Will not be returning there and will be coming here for now on! They gave us great deals and set up our phones for us as wellVery kind people. Thank you!
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February 2022 by Kyra Mia
I went in for a new phone and they explained it to me, in a manner I can understand, what my best options were. I couldn't get the phone I wanted but I got a phone just right for me. Angie and John were there to help me and when we were waiting for something they actually had genuine conversations with me. They were willing to connect with me on a personal level unlike my previous carrier. I will definitely be coming back to do service.
