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March 2024 by Ester Johnson
I compared/research Ulta Beauty with Sephora products and as a Avon Rep. I ran into a problem I noticed that Sephora is known for high-end luxury brand products while Sephora stay true to reasonable priced in make-up. As a Avon Rep, I suggest checking around different online prices of make-up that has a fair/reasonable prices. Avon, has good quality makeup like/similar to Mary Kay. But, my nephew's girlfriend Ava likes Temu prices BETTER especially makeup palette by Kevin & Coco Christmas Babe creamy delicate eyeshadows
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March 2024 by Kai Vs. Jong-In
great store if you have minimal interaction with staff . they pressure making an account & didn't submit any returns because of no loyalty sign up . customer service said we didn't need it to make a return . a bit weird , happens too often .4stars because it has amazing products for anything you're looking for !!!!! so order online .
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March 2024 by IThoughtof Googleplexfirst
Inventory low. Horrendously long lines, . Girls are nice when you finally get one.
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March 2024 by A H
It’s a five star, but they never keep their shelves stocked
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February 2024 by Patty Monks
Dirty dirty store I was shocked to see it in such bad condition!! Shelves were not stocked appropriately-open cardboard box with product sitting in them. Shelves were so dirty dusty and sticky. The line to check out was all the way to hot irons and NO ONE came to help. I ask for assistance and the very snippy lady said she waited be right back she headed to the back and never came back.
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February 2024 by Lashae Lee
Normally I go to the one in machesney. I stopped by this one because I was next door at DSW. The thing that got me while I was in there shopping which I spent over $500 I saw a salesperson was asking someone if they need help let him know so I waited for her to get done saying that and I Rose my hand and say Yes I need help I need shampoo she pointed somewhere I don't I was taken and looked the like Iwasn't I was very very upset this happened today which is febuary 2nd about 4:00 they need to teach their workers better customer I will not be returning back to the rapper location I almost don't even want to come back but I like the one in machesney they have great customer
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February 2024 by Nya Brooks
Went in a few days ago and had a horrible experience it’s like they get so alerted when they see black people
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Nice service
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January 2024 by Jessica Pasillas
worst customer service ever
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January 2024 by bekka harper
Bianca d. Did both of my girls hair and it turned out absolutely beautiful ? they have curly textured hair and there's barely any stylist in the rockford area who know how to cut their textured hair. She took her time and had alot of patience with my uncooperative 3 year old who was getting her first hair cut. We've found a new stylist for my girls. Thank you ? ?
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January 2024 by Emma Johnson
Love this Ulta! The line is a little slow sometimes, but the workers are very helpful
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January 2024 by Brad Hauser
It's cheaper than Macy's. But more employees are standing around other than getting customers taken care of and on their way. It was the holiday season, but they should be prepared for it.
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October 2023 by Lil Angel
Came in recently looking for a fragrance with my bf. Walked around the whole fragrance section and was not asked to be helped once. There was an employee with a blonde pony tail seemingly stationed in the fragrance area making eye contact with us, but even when I walked by saying “I don’t know if they have it here I can’t seem to find it” she did not offer help.A nicer dressed couple came over and was immediately asked if they needed help and the employee started showing them around. I immediately left because of this.Reflecting back on my previous times shopping at this ulta location… I’ve never been asked once if I need help.That day we happened to be shopping for my bf, so it was a little disheartening that he also did not have a good experience at ulta.I’ll shop Sephora from now on.
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October 2023 by Mandy Elizarraras
I don't known if it's all ulta locations anymore, but this location for sure is absolutely awful. I dred going in this store. If shipping didn't take forever I would just have everything shipped.
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September 2023 by Laurie Sera
Jennifer is my stylist and she is fantastic! She takes the time to listen and really understand what I'm looking for with my cut and color every time. Plus, she's so fun to talk with! Highly recommend!