The UPS Store #2817 in Rockford offers a variety of services, including packing, shipping, printing, notary, shredding, and faxing. The store is locally owned and operated, conveniently located 1/2 mile west of I-90, between Machine Shed Restaurant and Denny's. Customers consistently appreciate the friendly and respectful staff who provide helpful options tailored to their needs. Notable employees like Javel and Sara have received praise for their professionalism and exceptional customer service. Many reviews highlight the quick service and attention to detail, such as catching shipping label mistakes to prevent misdirected packages. Overall, The UPS Store #2817 is recognized for its improved service and dedicated team, making it a reliable choice for various mailing and printing needs.
Still had to wait a decent amount of time, but when I was seen the worker was very kind and helpful.
August 2025
The UPS Store has friendly, knowledgeable, and helpful employees.
June 2025
Each individual that works at this location is wonderful. Friendly, helpful, and patient. Sara was so kind to me and let me go out to my car to get my debit card when I hadn’t realized I needed to print a couple of my labels. I love this convenient location but mostly love the wonderful workers there.
