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March 2025 by Michael Lee
Always a efficient, friendly and respectful visit when I go to this Walgreens. They know me by name and that makes picking up my prescription easy and fast. Great Pharmacy staff
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February 2025 by David Long
Great and friendly staff. It's worth signing up for the rewards. You get discounts, and the app has HUNDREDS of coupons a week. I was able to buy a pizza for $0.24 with their $5 off cpupon.
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February 2025 by Bella Jay
Pharmacist are rude af! Never greet you. When you try to ask what’s going on with medications they give an attitude and say “it’s just not ready yet!” And don’t bother giving you an explanation as to what’s going on. A “how are you?” “have a great day” goes a long way Lady’s!! Stop being Rude and put a smile on your face!
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February 2025 by Sweetlouu
Review: A Test of Patience and Misinformation – A Walgreens Odyssey
★★☆☆☆
If you’ve ever wondered what it feels like to test the limits of your patience, then a trip to Walgreens is the ultimate experience. Let me take you on my journey—a quest that began with the naïve hope of a simple errand and ended with a deep philosophical reflection on life itself.
The Wait
Let’s start with the most agonizing part: the wait. I’m talking about a line so slow, you might think the clock is having an existential crisis of its own. I watched as employees took breaks, returned to the counter, then promptly left for another break—all while I stood there, contemplating not only my life choices but the general concept of time itself. I witnessed generations pass—some of the people in line had been born, grown up, and experienced their own existential crises, all before I was called to the counter. If waiting was a sport, Walgreens would have the gold medal, the silver, and the bronze.
By the time I finally made it to the front, I felt a kinship with my fellow line-mates. We had been through the fire together. We had bonded in our collective suffering. We weren’t customers anymore—we were comrades, part of an unspoken Walgreens support group, sharing knowing glances and unspoken solidarity. I think we all exchanged a look that said, *“We made it, but at what cost?”*
The Misinformation
But it didn’t end there. No, my journey was about to take an even darker twist: *the misinformation*. I had called ahead. I had confirmed. I was assured—by a voice on the other end of the line, filled with the conviction of a professional—that my prescription was ready for pickup. No questions asked. I even double-checked the address, just to be sure I wasn’t accidentally in another Walgreens. Everything was set for success. Or so I thought.
Upon arriving, reality hit me like a ton of bricks. Not only was my prescription *not ready*, but their system apparently had no record of me as a customer at all. I mean, did I exist? Was this a dream? Was I on an existential journey of my own? "Are you sure you're at the right Walgreens?" they asked. Sure, I was standing at the exact counter I’d been directed to on the phone, but now I was questioning whether I had even *been* to Walgreens before. Maybe this was an alternate dimension. Maybe I had slipped into a parallel universe where Walgreens had never heard of me. Maybe time and space had collapsed in on themselves during the 45-minute wait. In a way, it was a fitting philosophical twist to a day of utter confusion.
The Redemption (Sort of)
I’ll give credit where credit is due. After a small eternity, a cashier finally smiled at me, which, in my current state of near insanity, was a small victory. I left Walgreens not with the prescription I had come for, but with a pack of gum. Maybe it was a consolation prize. Maybe I was just too tired to care anymore. Either way, it was a bittersweet ending to what could’ve been a simple, pleasant trip.
Conclusion
Two stars, because, ultimately, there was a smile and I got some gum. But I can’t ignore the fact that Walgreens took me on a soul-crushing journey where time stood still and customer service was, at best, an abstract concept. Would I return? Probably not, unless I had the patience of a Zen master or an inexplicable love for bureaucratic comedy.
But I’ll be honest—there’s something oddly fascinating about the whole experience. Maybe next time, I’ll bring a book and a thermos of coffee. Maybe I'll even try a different Walgreens, just for the sake of variety. But one thing’s for sure: I’ve learned patience... or maybe, I’ve just learned to never, ever go back.
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February 2025 by Patricia Holm
A very positive experience at Walgreens at Alpine and Harrison in Rockford Illinois. A very positive atmosphere and vibe in this store. I noticed the same at my visit several weeks prior.
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January 2025 by Matt
Walgreens pharmacies suck. Tried this one because the one down the street continues to screw things up or take days to fill prescriptions. Needed nothing fancy, just an antibiotic for my child. Walgreens is on a downward spiral and they can't recover if they can't get a working pharmacy.
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October 2024 by flower boy
DO NOT GO HERE. I moved here from a small town with a local pharmacy. The convenience of this pharmacy being 10 minutes from my apartment is not worth the grief of what they've put me through. I put in a request to transfer from said local pharmacy, and they lost my prescriptions. I've gone in-person to get meds refilled, but they screwed up my insurance so I went to the enth degree to make sure everything was in order. My insurance was fine. They screwed up...again. Then once I thought the storms were over, I put in a refill through the portal where I had to go 3 days without one of my meds, and they didn't even fill one of them and they wouldn't have had it if I didn't call them up 1-2 hours prior to my pickup time just to be sure. I'm not an angry person, I'm really not. But the amount of times I've had to deal with staff screwups from both new and experienced staff, and being on hold and whatnot, I've reached the end of my temper and every time I interact with this mess, it makes me just want to explode. If this is an accurate representation of how Walgreens treats their clients, I'm begging you, go to a CVS or an independent pharmacy. After this, I'm going to a local independent pharmacy out on S Perry. Walgreens seems to have a monopoly in this area, so it's harder to find other places to get your medicine. But don't settle for what's available. And for the love of God, if you do go to a Walgreens, DON'T go to this one.
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October 2024 by Taylor Sanders
Went three times, got told twice the medication wasn’t ready hours after it was sent to the store, went in the third time got told the pharmacy was closed. Pharmacy doesn’t close till 8pm The employees need to know the difference between closed and lunch break! Service is slow. Never going back to Walgreens after this proscription.
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October 2024 by Leonard Ver Kuilen
Fast and friendly service. All we need at our fingertips!
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July 2024 by Amanda Lee (MandieJaneBrain)
Walgreens is...Walgreens. I mean, this particular Walgreens in Illinois is exceptional. The staff is always friendly, professional, and ready to assist with any needs. The pharmacy team is particularly impressive, ensuring prescriptions are filled promptly and accurately. The store is well-organized, making it easy to find everything from health products to everyday essentials. I appreciate the cleanliness and well-stocked shelves, and the convenient location is a huge plus. The customer service here is top-notch, and the overall experience at this Walgreens is consistently positive. It's a dependable and welcoming place for all my shopping and healthcare needs.
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July 2024 by Linda Pontnack
Got my stuff ASAP
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May 2024 by Crystal Herman
Glen u gave me rat poison in my meds...No wonder u gave me hard time getting pain meds....it's was all a joke... I know I was supposed to be dead but...... I'm alive .Yo Rose Stocker, Ashley Sisson,and Sarah Gurney...Which is Ashley Sisson doc.... Y'all trying to kill me for what... ?... cause that's all I do cause of doctor Stocker only want take mental health off Records...Now u don't want to answer phone.....you reap what you sow? .Sarah been poisoning me 5yrs... Thank Walgreens for doing the ? work.... payback is the Lord?. Never thought Walgreens kills people in their meds... I know now...and so do the ?.
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May 2024 by Martha De Luna
Store manager train yoyr employees. Shift leader Isaiah had no clue and even when showing him the step by step institutions he was completely uncaring from the very firts second. Deposit cash into a Chime Checking Account, you can use the Chime app to find a nearby cash deposit partner and then ask a cashier to scan a barcode or swipe a card. You can deposit cash at over 75,000 retail locations, including Walgreens and CVS. You can make up to three deposits every 24 hours, and deposits are usually available within a few minutes. However, some retailers may have their own deposit limits
You can also withdraw money from your Chime account at a bank or credit union by presenting your Chime Visa Debit Card to the teller. This is called an over-the-counter withdrawal and there is a $2.50 fee every time you withdraw cash, up to a limit of $515 per day.
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May 2023 by Alejandra W.
Why is walgreens even in the pharmacy business anymore especially at this location ? they won't co-operate with doctors offices or other pharmacies. I was told there was no way I can get a time frame on my prescription. Maybe two days or two months...who knows
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December 2022 by Victoria R.
Pharmacy department horrible service I called 5 times to change my prescription order location they never answered I instead was put in waiting for 20 mins then Hangs up on me and had to try again 5 times never got help. I had to get help from live chat
