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January 2024 by Vanessa Luzadder
Cakes are always beautiful but it's a pain to order & pick up. U have to wait so long to be
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January 2024 by Myah B.
Dyanna is a fabulous employee super sweet and willing to help. Just wanted to leave a review specifically highlighting her!!
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December 2023 by Ahna W.
Rockford Walmart good Deodorant; Party; Fruit Makes me so happy I was there for only 15 minutes but man am I satisfied. This Wally World is the epitome of what a shopping center should be. I believe my feelings towards this walmart are best described with a heartfelt haiku, as shown above. If I could marry this walmart I would; If I could vote this walmart for president I would; If I could name this walmart as the Pope, you better believe I would.
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July 2023 by Lucas D.
I came in from Washington State and had forgotten we ran out of baby diapers so I decided to make a quick emergency trip to this Walmart. I had arrived at the front door at 10:45PM and the doors were already locked. I signaled to the receipt checker who was still there to open the door but he looked away. On my way back to my car I ran into a associate who was walking towards the doors, I asked if he could let me in to purchase one item he said "no we're closed" I tried explaining that my baby is completely out of diapers and that we're out of state and have no friends or family here that would have diapers on hand but he had interrupted me and said "I don't care we're closed" I insisted to ask him to please let me buy diapers for my baby then he had the nerve to tell me that he didn't care about my baby and suggested using a trash bag with a towel inside as a diaper to hold us over till morning.
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March 2023 by Darlene P.
Poor management, when a problem arose management was totally unprepared to handle situation and gave no plausible explanation for their stance
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January 2023 by Jonathan S.
We purchased items that we found out (when we got home) were expired in June 2022. The oils were rancid. Pretty disappointing. Probably wasted $30-50, but don't plan to go back and get a refund, since our check out experience was also frustrating. I wish we had shopped elsewhere. Bummer.
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August 2022 by Martin A.
Walmart overall is a great shopping experience for the amazing convenience with a one-stop-shop store at very reasonable prices. And I love how they are very flexible with return items.
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January 2022 by Hope L.
Wyatt is the apittimee of great customer service He actually did his job, NO ATTITUDE NO AGGRESSION Wyatt spoke and greeted my daughter and myself He stopped what he was doing which was stocking and helped in every way GREAT JOB WYATT KEEP UP THE GREAT WORK !pp
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January 2020 by Lexi S.
I have been waiting in the jewelry department for 45 minute now asked three workers to page someone to assist me so I can get something out of the case and still waiting! Worst experience
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December 2019 by Shadow R.
This Wal-Mart needs security. We are talking armed security the area of loves park is dangerous and within close proximity to Rockford anything can happen it makes me feel unsafe. Long lines, old technology. The best thing about this Wal-Mart is the deli, the receipt scanners are annoying as hell. I don't need to steal I work for a living and that type of stuff makes people not want to return. You have a security team so watch the cameras to catch thrives and maybe have some more patrol the floor. It's the efficient option for a multi billion dollar industry that doesn't want to pay security. Wal marts quality is falling fast.
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December 2019 by Jen P.
I had an emergency where I had to show up somewhere this morning at 8am with a money order, so I called this Walmart last night asking what time their Money Services department would be open in the morning. The guy I spoke to told me clearly that they opened at 7am and that I could always get helped at customer service if need be. I thought that was perfect, so I showed up at 7am only to be told that Money Services doesn't open until 8am and that customer service can't help me until then. Now I have to scramble to figure out alternatives (which I couldn't). So inconvenient
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June 2019 by Sally M.
Today was my final trip to Walmart. Went to pick up 5 items. Only one item was in stock. I had previously made 5 trips to pick up one product that the website said was in stock - guess again - None in stock. This seems to be the standard practice for this store as this has happened too many times on different products. Also, I saw a lady purchasing a head of cauliflower for $2.48 when she could have purchased it for .79 cents elsewhere. I then checked on Walmart.com for one of my items which it listed as $2.58 for the product but also required $4.01 for shipping! This too seems to be their standard operating procedure. Goodbye Walmart!!!!! Please note: I LIVE IN ROCKFORD, but for some reason it lists me as living in CA.
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April 2015 by Brendon H.
I never really had a problem at this Walmart. It's just that some workers are rude, and I don't know why. I go there almost everyday with my grandma, just to get out of the house. I know that sounds a little Weird haha. But yeah, this Walmart has nothing on the one in Roscoe, and east state street.
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May 2014 by Meg N.
Absolutely hate this Walmart. The parking lot is a mess and it is always insanely busy. Stop buying into the Walmart chain and go to more respectable stores like target or schnucks
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May 2014 by Jon W.
Of the three Walmart stores located in Rockford, IL, this one is the smallest. It is still decorated indoors mostly in the style of bright white paint like those found in the 1980s and 1990s and does not have the more soothing earth tones used in those with newer-decor. The merchandise selection is smaller than others due the tiny store size, yet they still cram in many of the things that you like/dislike about the Walmart shopping experience. Parking is sometimes tight in the lot, and the typical out-shops found at the "typical" Walmart are not here due to the tiny plot of land where the store is located, but fear not(?), many of them are within a close driving distance. The staff is the usual level of friendlyness/knowledge/help/etc. as found everywhere.