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January 2024 by Imelda Reese
Jack Wheeler and his team always has our Best interest at heart,He literally goes out of his way to help us administer our finances from beginning to end ! Jack wheelers mild manner and confidence put us at ease,so refreshing. He reminds me of George Baily on "A Wonderful life" Because of his loyalty to community and the care we received ❤️ Grateful for his wisdom and help. Thank you Jack Wheeler and yr team Merry ChristmasMrs Reese
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August 2022 by Jack Wheeler
Great people, they do a lot for the community too
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March 2022 by Darrion Moss
Free Wendy you dirty Mfs
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November 2020 by Ewa Zajkowska
My father Henry Zajkowski had a retirement fund and we recently received a statement after 10+ years that there is still a balance in his account. We completed a distribution packet along with all of the requested information in order to fully close the account. The distribution took place on 9/24/20 and a check was mailed to my father. However, we received another statement for Q3 stating there is a balance of $0.01 in the account. After calling the customer service line, the first rep Tcheira informed us that the account was closed. I then asked how it could still have a balance in it if the account was properly closed and she stated it is now at a balance of $0.02 but that it just stays this way. I then asked how can a closed account still have a balance and she transferred me to a supervisor named Bea (employee ID U701812). The supervisor stated that the account is not closed and we would need to process another distribution to close it. All of this has already been completed, but clearly Wells Fargo did not complete this correctly; otherwise the account would be closed. This issue remains unresolved and the account still needs to be closed. Awaiting a response before we contact the BBB.
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June 2020 by George Cooper
U guys are very respectful and polite. And just started ur bank yesterday .
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March 2020 by Andrew Gulatto
Crooks
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November 2019 by Al Za
Bad behave very impolite staff
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June 2017 by Sarah Redd
If you have a mortgage with Wells Fargo & then have property damage; Wells Fargo does not provide anyone at this huge building to endorse an insurance check; you have to drive to Huntley, IL is the closest location. They issue loans, here a office, but will not provide that customer service. If you have a local bank; you can just walk right up to them and have it endorsed and not go through the hassles; by the way. You will not get a return call from Huntley, or Wells Fargo Advisory Office. Their reputation just keeps on getting better. The Loss Property Correspondence Department is worse w/ Wells Fargo.
