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October 2023 by Robert Higgins
25 years ago I had the pleasure of creating my first piece with Luis. It was a keepsake from my mother & he created a ring more beautiful than I ever could have dreamed of. It was from start to finish an amazing experience.25 years later I found myself returning to Zavius..I was turning 50 and wanted to take 2 rings & have Luis work his magic and make them in to one! His love & talent created me a ring that is more beautiful than I could ever have imagined.After being blessed with that piece, my fiancé decided to have Luis recreate my engagement ring. All he asked him was to create something that would not only be unique but as beautiful as I was. Once again, the master jeweler worked his magic & created yet another piece of perfection!! It turned out better than we could have ever dreamed! Beyond blessed is an understatement! All those years had passed but not only was the store as wonderful as the first time, everyone there was still just as fabulous! Luis & Melissa have a wonderful family of employees to help you. No matter if your getting something little or something big you will always be treated the same!!I would not waste your time or money anywhere else! This is the BEST & ONLY place to go!Zavius, Thank you for making my dreams come true!Connie B.
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August 2023 by Jayne Jordan
Moved to the Rockford area a few years back, I needed a new jeweler meet with a few in the area an decided to make a appointment at Zavius for custom work on 2 rings I wanted redone. Meet with Luis an with seeing his workmanship. I knew I came to the right place. His ideas were spot on. He designed a stunning bypass ring with my diamonds, I cant wait to see my next one! Thank you Luis an Melissa for the personable customer service.
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July 2023 by Deb Grace
They do such a beautiful job down there. And the pendant they just did was gorgeous. It was my Dad's and Mom's wedding rings and they put it together as one. Very happy with them
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June 2023 by C Morettin
We will make every effort to purchase jewelry from Zavius! Very personable and they offer many options. We really, really enjoy shopping at Zavius.
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June 2023 by Cindy hanlin
I chose to go to Zavius on a recommendation. I wanted to incorporate my mothers wedding band into my wedding set. Louis hit it out of the park with my vision, actually better than I in visioned. My mom passed away and now I always have a piece of her with me. I will never go to another jeweler.A forever Zavius customer❤️
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May 2023 by Mera Dorner
I had a ring custom made for my husband as a surprise. The craftsmanship and attention to detail was impeccable. I know Luis cared just as much about the project as I did. The ring was made with a cavity to hold ashes of my brother-in-law who tragically passed away young; then, the ashes were filled while my husband watched on. The whole experience was meaningful and memorable. Absolutely top notch service!!
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April 2023 by Christine Dayton
We have had nothing but EXEMPLARY service from Luis & his Team at Zavius! Excellent customer service & unmatched quality! Thank you to Javier, Lori, Sunshine, & always Gloria for taking such great care of us! Absolutely ? Recommend Zavius Jewelers!!
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March 2023 by Savannah G.
Zavius Jewelers made my day! I got engaged on Friday night, and the ring was too small. We took it in Saturday afternoon around 2 pm hoping that it could be resized that day, but keeping in mind that it most likely would not happen. Well, we walked in and Liz was so helpful right from the beginning. She said she would talk to Luis and see what he said. Luis came over and she told him our situation. He looked at it and said that he could fix it by the time the store closed! He had it to us by 4:15. It fit perfectly! It's so beautiful! 100% recommend this place! Excellent customer service and I was impressed by their willingness to please the customer!
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March 2023 by Eppy Adami-Bunyard
I had 2 wedding rings that I wanted combined into one ring and updated from yellow gold to white. Luis quickly sketched out his idea and went to work. It took a bit longer than we had hoped but he replaced broken diamond chips and redid the mold twice because he only creates perfection. The ring exceeded our expectations. It is truly stunning. His wife Melissa personally followed up with me and is providing a dinner out to make up for the extra wait. If you are looking for quality work and superb customer service, Zavius Jewelers is where you want to go for your jewelry dreams.
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March 2023 by Ann Charnecki
Luis and his artistry, created a one of a kind ring for me. The design came from my sons tattoos and his ashes are inside the ring. It’s stunning, thank you, you truly are a gifted artist.
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March 2023 by Chris Alexander
My wife and could not be more happy with the service, attention toDetail when designing her ring and constant communication throughout the process. They went above and beyond our expectations. 6 out of 5 stars! The ring is beautiful!
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February 2023 by Rochell C.
BEWARE!! CAUTION!! TRUE SCAMMERS!!I'd like to preface by saying before you even think about patronizing this business and spending your money listen to what happened to me and let that be your lesson.My named is Rochelle. I was a victim of theft & fraud at Zavius Jewelers. The scary truth about this business is how they run it. I was refereed to this business from a "friend," Michayla. Thinking I was safe from being violated. I finally picked up my Cartier diamond love bracelet after 3 months even though they told me it would only take a couple weeks. As time kept progressing, I started getting worried... All this time for a clasp? I of course took it straight to where I got the diamonds upgraded and customized for myself as they would tell the difference. They confirmed the bracelet wasn't the same. It wasn't even the same size! Not to mention, we had the diamonds upgraded to VS. It was confirmed the bracelet was not the mine! The diamonds we dull and missing and defiantly NOT VS. I sent Melissa (owners wife) a text & pictures showing her one of the DIAMONDS were SCRATCHED and missing. She asked me to wash it and claimed there was something on top of it, that I just needed to clean it. After I followed her request, I then responded that didn't work. She told me not to worry, she had PLENTY MORE diamonds at the store and if she came into town, to Chicago she would pick it up and switch it out for me. I proceeded to tell her how the unique markings on the bracelet that were once there before, such as certain indentions and signature touches were now missing. Her response, "he cleaned it."She took me for a fool, I then called my jeweler and asked if I can come see him. To say the least, once the cartier bracelet was retuned I knew I had a bad feeling. It didn't look the same the diamonds didn't have that rainbow color, it usually had. It was dull and fell fast past my wrist bone when put on. Different from before, which I had to pull past the wrist bone with my other hand! I can't tell you how stressful that was, standing there not listening to my gut and believing the words coming out of Luis's (owner) mouth as she stood there waiting, hanging off my next response. His first words to me were "See just as new! Check the serial number." Boy did my stomach drop. I didn't want to accuse him without proof and risk the chance of shooting myself in the foot but at that point I kept note. He continued by telling me the bracelet is factory made. With a machine, and "it's so easy to make." So I asked him, "do you have the machine to do it with? He replied "Yes." I then told them I was going to Cartier to show them the scratches and ask them what was going on because of course they would know. The response was not to go there and to just go to a local shop. Check the pictures. So before you think about spending your hard money with this business. Think twice, they're deceitful, frivolous, ill minored, and will rob you blind. No one deserves to have to go through this. This one is running loose and wild, stopping at nothing. Greedy, prideful. But the truth always prevails.
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February 2023 by John Kopp
We were looking for a very specific piece of jewelry. My wife called and spoke with Melissa whose very personable manner on the phone drew my wife into the store. Luis was most attentive to our needs and did everything to give us exactly what we needed. We cannot more highly recommend Zavius Jewelrs!
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February 2023 by Nathan Hemmer (Nate)
21 years ago Gloria and the team at Zavius helped me pick the diamond for my wife’s engagement ring and even after moving to two other states we continue to shop at Zavius. After the first move I wanted to surprise my wife with diamond studs for our anniversary but I didn’t have a jeweler I trusted. I called Zavius and we reached a deal over the phone. Then Luis called - he knew the diamond in her ring and suggested a different choice and guaranteed her satisfaction. She LOVED the earrings and I loved the experience of working with the Zavius team. Just a week ago we were visiting from yet another state and stopped in at Zavius to have her ring inspected . . . we walked out with an early birthday present. Once again the high quality jewelry and the friendly, experienced staff came through. Thank you Zavius team!
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February 2023 by Michael G.
Luis was the absolute best designer, jewelry designer and producer of high end jewelry and gems. I would strongly recommend him and his fantastic staff for any occasions and celebrations throughout life.
