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March 2024 by lyn Fry
My package delivery was marked unable to deliver due to my dog barking at the window! The door was locked and I was standing right next to her. I am very unhappy the delivery person did not even exit the vehicle to attempt to deliver the package. This was a time sensitive delivery and unfortunately the employee was either lazy or simply did not care about customer service. Very upset
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February 2024 by Michele Salgado
The Rockton Post office and ALL the employees are absolutely fantastic! One of my favorite stops. In my experience, every staff member has gone above and beyond for their customers. This is still small town customer service, where you are always greeted with a friendly smile and attitude. If I could give a 10 star rating, I would!
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December 2023 by Ted Dever
Mail and packages are consistently delivered to the wrong address or not delivered at all. I’ve never had a problem with mail until we moved to Rockton.
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October 2023 by Joe B
I’m not sure what the other reviews are talking about. This post office went way above and beyond to help me secure an important package. Every time I go there I receive positive excellent customer service! My Favorite location! A+++++
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October 2023 by September Love
Such great customer service.
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June 2023 by Jen Jen
Loses your packages!Costs you money!Lost three separate packages within 6 months. Dropped off packages, they were scanned as delivered to PO box Rockton (employee theft??) or scanned in, never to be seen again.This doesn't happen in Roscoe.
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September 2022 by scott dittmer
Have always been friendly and professional. I ship several packages everyday and haven't had issues with this location.(Sure USPS has had some ups and downs as of late, but this location hasn't caused me any issues.)I prefer this location over some of the others I've used in the past.
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January 2022 by marcus allen
Mail.carriers don't pay attention to their work they keep misplacing or losing mail I have lost at least four things through the mail they claim they delivered it on their track my package but when I go outside it's no where to be found
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March 2021 by Tracey Johnson
Always very helpful
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April 2020 by dimples p
Staff is always prompt and pleasant!
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August 2010 by A Google User
They broke my mail box and i have to pay for it.. fun
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February 2009 by A Google User
The guys at the counter here are awesome, but the postmaster is definitely not very helpful. We called with a problem and were hung up on not once, but TWICE while trying to get her supervisor's number to escalate it. Not only that but she gave us a number that had been disconnected!
