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April 2024 by camelot
This store is average and a hit or miss. The ladies that work at the self checkout are really friendly, especially Caryl. They are usually out of produce items and today they didn't have donuts ready at 7:30 which was very surprising.UPDATE: 4 months later, still no donuts readyat 7:30.
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April 2024 by Ivonne
Wonderful place, very good service and good prices
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March 2024 by Gabriela Fredrick
I usually go to this Jewel-Osco often. Most of the times all the employees are nice and helpful but today 3/28/24 I had a bad experience at the deli.I was shopping for someone else who sent me her list by text message. When was my time to order I tried to say the brand of the ham but I couldn’t (sorry English is not my first language) so I thought would be easier showing the employee my phone but this old lady refused saying that’s your job. I was like I’m sorry but I’m not sure you would understand me so when she finally look at my phone she said she spelled it wrong! How much she wants?. I don’t know if she was having a bad day or what but I consider it was very rude of her.
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March 2024 by Diane Booth
I love the pharmacy staff. They go above and beyond each time when I am there.
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March 2024 by Adam F.
Good grocery store with great deals especially if you have the Jewel Osco App. Checkout lines are usually short and store is clean and well kept.
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March 2024 by Kris D
Good choice of veg delli etc
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February 2024 by christy martell
Chips were buy 2 get 2 free, mix & match, cheetos,tostitos & doritos!!!
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February 2024 by Denys Tkachuk
Really good store a normal super market
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January 2024 by Katie Marcus
The best Jewel ever! I use drive up and go, and Fred is unbelievable… Personalizes the experience, and always goes above and beyond for my family and I! Love this jewel!
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January 2024 by Kaan Ryit
Always raising prices at the town’s expense . They jacked pies up three times the cost over the holidays. Miss the old jewel spirit
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December 2023 by Tatiana Avdjiev
This Jewel is the worst in the area - small, dirty, and with a very limited selection of items. It looks like barely functioning remains of a really old and never maintained store.
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December 2023 by John Hanrahan
Strangest culture of non-customer service. Have been coming here for over 20 years and on most visits the people at check out basically have their own conversation going. Baggers and cashiers (and if it is slow, the ones at the adjacent registers) just speak as if the customers don't exist. Two nights ago, an apparently newer bagger asked if it was OK to be rude to the customers if you were off the clock; the cashier said he wasn't sure, that was a good question. Whole conversation was as if I was invisible. I haven't noticed this in the rest of the store, it just takes place at the registers.I am assuming this is not across the entire Jewel system but is a culture specific to this store (I know I don't see it at the downtown Palatine store), though I don't know. Huge difference vs. Aldi. Even though Aldi is a discount grocer, the cashiers seem to be friendlier and certainly much more interactive.
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December 2023 by Mary Doktor
Ordered the chicken from the deli tonight along with chickentenders and they were petrified.The potatoes weren't really cooked. The actual chicken parts were drier that usual.. We get this meal often andtonight it was terrible. Very disappointed.
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December 2023 by Ashley Johnson
Ho hum
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November 2023 by Norma Olguin
I like Jewel Osco for the variety of products, the service is very good, I feel very well cared for and comfortable buying my food and medicines at the Pharmacy, they always let me know and remember that it is ready to pick up ????