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March 2024 by Michael G
Over charged me by nearly $225. An absolute nightmare to deal with their customer service to try and get this resolved. DO NOT go to this place, it’s an absolute joke of a company.
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February 2024 by Kyle Zofinski
This minute clinic wrongly billed my insurance and then charged me $139. After spending hours of time, they ended up only refunding me $116 after correctly billing my insurance. The hold times to speak to the billing department is always over an hour. Today, I spent 2 hours on hold to be told that the billing department closed 15 minutes before I could reach someone. Worst customer service ever. I will be disputing the remaining of the transaction.
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November 2023 by Caleb
charged me $0.03 short and then put my if collections for it. COVID tests used were just the same at home ones that don't work, just a waste of money and time. The staff was wonderfuland not related to my issues, but I wouldn't go here again.
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June 2023 by Leydi Partipilo
Don’t lose your time! They won’t help you
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November 2022 by Bill A.
If used properly, this seems like a decent option to lengthy waits for a primary care doctor. I went in to simply get a script for antibiotics, and that's probably as much as I would be comfortable with. The whole process was a bit slow and disorganized, and I was repeatedly asked questions that weren't applicable to my situation. But in the end, the nurse practitioner was able to write me a script without having to wait a week to see my normal doctor.
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July 2022 by agnes gora
Never AGAIN.I made an apt. I show up. I wait an hour and a half AFTER my apt time. What the hell is the purpose of the apt?!?! This place is getting worse and worse. ER wait time is starting to look pretty good
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February 2022 by Kim S
The appointment and check in process was easy and seamless. Unfortunately, the positive feedback ends there. I made an appointment here because it was a weekend and my GP couldn't see me. First, they couldn't figure out how to enter my insurance and then told me they didn't accept it (I knew they did because I checked). I ended up paying out of pocket and then had my insurance reimburse me. I had severe ear pain and a few other upper respiratory symptoms (I took 3 COVID tests over a week, it wasn't that). The PA that saw me told me he couldn't see anything and I must have wax build up so I should buy an ear wax removal kit and try that (I knew that wasn't the issue, so I didn't try it). He completely disregarded my other symptoms and seemed like he just wanted to get me out of there, even though no one else was waiting. I progressively felt worse and ended up seeing my GP a few days later. My GP had zero issue seeing that I had a double ear infection and a sinus infection and told me the infection "was very apparent and should have been detected by the medical professional who first saw me." Don't waste your time going to this Minute Clinic. You most likely won't get an accurate diagnosis.
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January 2022 by Sully K
Ultimately, you are better off making an appointment with your GP.I drove about 30 minutes to this specific MinuteClinic because it was the only one that had an appointment available for the same day (I was feeling very under the weather and had to call off work). Scheduling an appointment and checking in at the kiosk was pretty straightforward, and the receptionist at the MinuteClinic was kind.The lady who I saw was just OK. As someone who works in the medical field myself, I believe I have an understanding of what excellent care looks like, and this was certainly not it. There was no enthusiasm nor any real advice on what I should do to improve my condition because, apparently, my condition did not warrant prescribing antibiotics — I essentially paid $50 AFTER insurance to have someone tell me to take DayQuil. It has been four days since my visit and I still feel ill. This is the first and last time I will visit a MinuteClinic.
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November 2021 by Lauren Corso
Absolutely most kind and friendly NP! Wish she could be my regular doctor and I’ve never felt that way before. Thanks for getting me on track to feel better.
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September 2021 by Sammie Laketek
Do not go here, the doctors are rude and condescending. I’m pregnant and brought my toddler in for a physical and was forced to watch them laugh at me while they turned me away(and I mean laugh. If I were over reacting, I wouldn’t be here.).Online it says they accept Apple Pay, but I guess they think it’s funny that I believed their website. Then while laughing at me she choked out “I can understand your frustration.” Then rolled her eyes at the nurse.I’ve never experienced anything like it. I have no idea how they’ve kept their jobs 9/17/2021
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January 2021 by Lesia Kryvozirka
Just go straight to the emergency room. You going to wait there an hour, and then they will tell they couldn’t find you even you were there by yourself in waiting area...
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August 2020 by Jona V
Had a visit on Saturday in this location, and Michelle checked my son's ear. She took her time to explain and comfort my son throughout the visit. Very kind,professional and patient. She also called me today, to check if he feels better. Thanks alot Michelle, would recommend her to everyone.
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July 2020 by Justin Burau
Do not go here for covid testing!! They tell you 48-72 hours. But after you take the test, they tell you it could be 5-7 days. Walgreens does testing in less than hour. I went on a vacation needing my covid results within 72 hours. I kept being told it will happen, but it’s been 5 days and still no results. Until they get current with actually testing systems. Don’t go there!
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March 2020 by Dave Drachenberg
Was sick, waited a while past scheduled time but it’s an important resource when you need to see a doctor. Got the help and answers I needed with a patient and caring practitioner (Donna).
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January 2020 by BB B.
1/2020 Always clean and friendly. Prices are higher but you are paying for convenience.