-
February 2024 by Sharon Janus
We were in a dilemma, with getting our luggage shipped back home to the US from Spain. Bill at Service Shipping walked us through every step of the way. We could never handle all the paperwork, customs on our own.If you ever need a customs broker, call Service Shipping.
-
November 2023 by Reed Pannell
Bill & Team are FANTASTIC. Took a last-minute request and saved the day with a customs clearance issue. They've earned a lifetime customer!
-
October 2023 by Yasamin Enshaeian
I cannot say enough about this group!! Bill took the time with me and walked me through the entire process and answered all my questions patiently! We got our clearance within a few hours, and I am so happy to have hired them to the process for us!! Worth every penny! Cannot recommend them more! Shout out to Bill and Mark for all their hard work on this!
-
June 2023 by James Lau
Very professional & very responsible. Bill is one of the nicest person and most detailed oriented person I have met. He and his staff guided me through the entire process of getting my shipments cleared. Every email and every phone call was taken or returned immediately. If you use them, you are definitely in good hands. A+++
-
June 2023 by Vanita Puri
Bill is a 5 star human providing a 5 star service. My import suffered a series of unfortunate events and time and again he pointed me in the right direction and gave me invaluable guidance. If not for Bill, my shipment would have been returned to country of origin which would have been an absolute nightmare. Thank you Bill.
-
June 2023 by sarra mchab
I have to leave a 5 star review after speaking with Bill on the phone for an introductory shipping process. Bill was beyond knowledgable about the entire process and SUPER helpful by informing me with every step needed with no hidden surprises! I will report back after I have completed my transaction with this company. So far, highly highly recommend!UPDATE:A nightmare to say the absolute least LOL this took a turn for the worst as I most certainly spoke too soon. As you can see from my first review, I found Bill to be trustworthy due to him bringing forth "no hidden surprises" well.....there was a hidden surprise alright. When it was time to pay, I had a nice surprise of $400 that was due on top of the $400 that he stated would be the maximum that I would pay during our introductory call - totaling to almost $800. He also proceeded to call my husband a psychopath because he was questioning BIll therefore making this extremely difficult to deal with after the payment process of course.Mark then came into play via email and seemed pretty disorganized and all over the place as I continuously had to ask for what this "mysterious" additional charge was. All in all, I'd say KEEP SHOPPING for other service shipping companies. This ended nasty.
-
April 2023 by Linda Mchugh
I recently used Service Shipping Inc to assist me with customs clearance of products from the UK to Chicago. Emails were answered quickly and all the paperwork was sent with clear instructions for Completion. A very quick and painless process. I have friends who have not been so luckywith the Companies they used. Thank you Bill for a very professional service.
-
January 2023 by Saumil Shah
Professional, knowledgeable, and friendly. Extremely helpful with my issue and I will happily call him first for importing and customs issues in the future. Can't say enough good things. Call Bill!
-
January 2023 by Chris Morin
First time ordering direct from China and Bill and his team did an excellent job. On top of everything and did a great job explaining the process.
-
November 2022 by Christine Li
Bill is responsive, professional, patient and efficient. Our cargo was quickly cleared and picked up the same day it arrived all thanks to him. Highly recommend!
-
October 2022 by Julie B
I had a live animal imported from another country. Bill was very thorough and organized and there were no surprises when I went to the airport to pick up my pup. Out of the 4 people picking up animals, I was the only one fully prepared which made the transaction quick and super easy. The others had to make phone calls to their brokers and get online to finish what they needed. Thank you, Bill!
-
October 2022 by Far Far Land Inc
We express my sincere gratitude to Bill Marston for his help in reducing the requirement to pay customs duties when importing products into the United States.Bill - is a great specialist in the field of customs law.I recommend Bill and his team to everyone - for solving problems related to customs clearance in the USA, and resolving disputes with customs authorities in the USA.
-
August 2022 by Erik Waelchli
Thanks go to Bill and his team! They helped on the import of a small milling machine from Switzerland. As an “import-greenhorn” this expert-help from Service Shipping, Inc. was fantastic and like a life-line. The team was working like clockwork, expedient and with great professionalism. Communication was fast and always timely – I know to appreciate this! It was truly refreshing and certainly educational to work with Bill, Mark and Steven, and who ever worked in the background – true professionals! Again, thank you all!
-
August 2022 by mehdi arianpour
Bill was transparent and informative from the get go, he kept me me informed throughout the process and made the experience easy.If you need shipping help he is the guy to ask for.Even though I reached out him after my initial contact with him 6 years ago he went out of his way to help me out.
-
June 2022 by Nils Weigelt
Bill and the team did a fantastic job in helping me to ship furniture from Europe perfectly to the US. Not easy, as I have no clue on what was needed to get this done smoothly. Bill is extremely fast on replies and always ready to call out what is needed. Thank you for outstanding support, it would have not worked without you.
