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“I chose this Life Storage location a few weeks ago because of the reviews, and the reviews were NOT just hype. Marty is a helpful and courteous man who is a wealth of information and always friendly. This place is clean, well-lit, and the atmosphere feels safe. The only thing I think could be changed a little is that the overhead garage door stays open longer than it should after the eye has been cleared, but I am new to this storage stuff, so maybe there is a good reason for that. Otherwise, Marty is truly an asset to the company and this location is bright, clean, and wonderful.”
“Krystle was super helpful in helping me find the right storage space for my items. She was very patient with knowing I had to be moved in within a certain time frame. I def recommend contacting Krystle for all you storage needs.”
“Matt was very helpful and made the entire process very streamlined. He was very considerate when I accidentally locked myself in the facility. I highly recommend for his great customer service.”
“This is the best uHaul location I have ever been to. And I’ve been to a lot! Excellent manager, courteous and knowledgeable staff. Always a great experience! I really appreciate them always being there for me!”
“This location is so well run and clean. The staff are the friendliest and most accommodating and it’s just big-time different than all the other locations in this area that I’ve been to in the last six months or a year.!”
“The manager of the store was extremely courteous, knowledgeable, friendly, and accommodating. He went above & beyond to help my daughter and I to get what we needed at a reasonable rate, while we were coordinating going from one state to another for family members.
We very much appreciate the managers’ hospitality and willingness to work with us while thoughtfully considering our budget and time frame. I certainly do highly recommend them and will be doing business with he and his team again (Pembroke location in Hoffman Estates, IL.).
Engaging us with much kind, thoughtful consideration, and job knowledge, along with professionalism and positivity….these stellar attributes go a very long way to forging a longstanding, sustainable consumer relationship, with word of mouth advertising being given in return for giving us a fantastic customer service experience; a win/win all around! Thank so very much again.✅”
“It was quick and easy. The young lady who set me up was informative, professional and, most of all, kind. She made the entire process very pleasant. Thank you!!”
“Huge location with 2 lots, we spent about 5 minutes in the wrong place before we figured it out. But the staff was super helpful and quick to assist. Our truck was on the other lot and they quickly ran over and grabbed it for us. Super happy with my experience and one of the top uhauls I have been to, we were stuck with our bikes and U-Haul is cheaper than enterprise so we rented a small truck.”
“Everyone is very helpful. U-haul needs to adjust their policies a bit to help their rental agents be the best. I give Ed and crew 5 but U-haul 1/2 star for stupid policies”
“The staff here are very patient and attentive, and the service is excellent! Basically, if there is no car at this location, I will not choose other places. Five-star recommendation!”
7:30AM - 7PM
627 S Arthur Ave, Arlington Heights
Truck Rentals
“Absolutely fantastic place to store my items! It's built like an old bunker so it stays relatively the same temperature year round. The customer service is also fantastic!”
7AM - 8PM
200 Industrial Dr, Lincolnshire
Truck Rentals
“I could not have had a better experience here. Joe took care of us today and went above and beyond to make sure we had what we needed to move. Thank you so much, Joe!!!”
“So far this is the best Ryder location. Fuel island workers always there, no searching for someone to fuel like many other locations, service guys have mixed batteries, replaced fire extinguishers , and other things without making me wait 3 hrs like other locations. Thanks Bensenville guys especially the fuelers for doing your job. Hopefully other locations will take note of your work ethics.”
“I used the uhaul app to reserve a time and it was fast and easy. The worker at the shop was kind and explained everything very well. Will use again in the future, easy process and great customer service.”
“I had a very good experience renting a moving truck from this location. Both Jay and Morgan were friendly, fair and easy to deal with. I wish every company was this professional.”
“Staff were really helpful and cooperative. I was looking for container which they don’t sell but they took extra efforts to get me name and number of the company they think we can buy form. Thanks to the great staff of the great company.”
“It is my very first time, all I saw and experienced was excellent. Nice van, clean, functions well, break system good, doors in good condition. I am just so impressed.”
7:30AM - 4:30PM
420 E Higgins Rd, Elk Grove Village
Truck Rentals
“I ran into some issues picking up my truck at the originally scheduled location at the end of August which was a bit of an inconvenience but Ben Glatz was incredibly helpful and made sure to get everything sorted for us at the Franklin Park location. Through the chaos of what seemed to be quite a hectic day he managed to keep his cool and even cracked some jokes keeping us at ease through it all which we really appreciated!”
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“Very helpful!
I talked to Iggy and Daisy at this location after different location bumped my scheduled trailer around to several locations without even notifying me. I was able to talk to them and they found me a secure place with everything that I needed.”