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February 2024 by Dan Kolle
Prompt service
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January 2024 by S.J. C.
Very professional and customer service oriented.
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January 2024 by Colleen Crafferty
My go to place to drop Amazon returns. First time I needed to pack myself and didn't realize. They took care of it for me and let me know what to look for next time. Much appreciated!
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January 2024 by The Trazzler
This is my go to UPS store in the area. I ship close to a hundred packages a month through this store and have never had a problem. Even at times when they are busy, staff are polite and able to multi-task and scan people who have drop off packages while waiting for another transaction to finish up.Staff is knowledgeable and very helpful with any question you ask.I also have a box at the store and have many packages getting delivered to this location. Staff has never lost a single package and have been more than helpful with tracking delayed packages from UPS.I thank the staff for all their hard work and dedication and look forward to continuing to use their services.
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December 2023 by subasri iyyappan
Awesome support and very helpful!!! They take the shipping business very seriously and help customers always.keep up the good work
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December 2023 by Kiran Vemula
Good team and great patience.Especially Mr Ankur is cool and awesome in customer service.Thanks to the team.?
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December 2023 by Ajla Ajla
It wouldn’t hurt you guys to be a little friendlier. Such negative energy
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December 2023 by Judy Haskell
Met all my needs.
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December 2023 by Diane Winkler
The girls at the ups on plum Grove are fabo. Totally helpful. Totally customer care above and beyond helpful. I mean it !!!
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October 2023 by Rakesh Kumar
It’s a warm welcoming place as always. I’ve been to this place for all my shipping services, drop off and pickup. Yet they’re busy during mornings, definitely they make time in assisting to package the deliveries, and impressed them thinking over to advice on the two way return labels plus how it works. That was really helpful..!!
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October 2023 by Admin DO NOT USE
I return items to this store weekly, and also ship things out periodically, and always have a great experience. One of the employees, I believe his name is Yash, is great. They always go out of there way if I have an issue or questions on shipping.
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October 2023 by Milana kolesnikova
I went to the office today to find out where my parcel was by the tracking number (the status in the application was “delivered”), there were two employees in this office, a Indian woman and a man, the woman invited me and I asked her to check my parcel using the tracking number, to which she immediately told me : if you sent the parcel not from our office, I can’t help you. I explain to her that I didn’t send the parcel, that it was an order from a store - which was delivered by UPS, but again, she can’t help. I asked to tell her name (I don’t understand why your employees work without a name tag ), the second employee began to say that he would not tell her name. What is this anyway? Why do these people work there? When similar situations happened in other offices, employees always tried to help and gave me at least some information. Disgusting place with even more disgusting service.
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October 2023 by Erin Gnutek
The team at this UPS Store always go above and beyond. I go into this store at least twice a month and I always have a great experience! Yash and the rest of the team are friendly and super helpful!
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October 2023 by Frank Kneller
First they did not have a notary, now they only notarize a select type of documents. No bond for real estate docs?
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September 2023 by Chirag
Been going here for years for mostly Amazon drops. Lately this dark rude Indian lady who works there has no customer experience or manners. Never will greet you or even say thank you! Get off your phone and smile for once at least! I have many ups stores to choose from.
