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March 2024 by Phil Webb
I love Village Bank. Been with them over 15 years. Started my business using them at the recommendation of my accountant. They trashed this branch of good people about a year ago. The manager fired all the good people (Maria and Jane) then left to go to the branch at Rand and Arlington Heights road. The managers now eat lunch at the desk, ignore customers with disabilities (no place to sit and wait for a teller), don't recognize repeat clients. No wonder they work with a skeleton crew there. So sad Village use to have the best service anywhere. Mt Prospect and Arlington Heights branches are still really nice at least
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May 2023 by John Heart
Awesome branch with helpful employees. Part of the Wintrust network of banks. I'd much rather support local/regional businesses instead of the mega-corporations. You'll find personalized service and old-school hospitality here.
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May 2023 by Uri Serna
Maria and Jane are very supportive and always supporting my financial goals. Appreciate them a lot!
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June 2022 by Jose P
Everyone at this location is very friendly/helpful, especially Maria
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July 2021 by Selma L.
I waited a while at the drive thru and then when I finally got to the front of the line, it was close to closing and the advisor who also stated he was the manager did not seem like he wanted to really take the time to delve into the situation further. I understand that it was close to closing however I did get to the branch early and had to wait at the drive thru for quite some time and also just really needed help with an issue that another bank had to help with since this associate was very dismissive. Very unfortunate being a long time customer and also choosing this bank for being a smaller neighborhood bank and expecting more personalized service experience.
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June 2019 by Chuckman004
I have been with them for many years. This is another branch of their awesomeness. The folks with village are always there for me. They will help you grow in a financial way in business and in personal. I think it's great that they are part of the Wintrust family.
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April 2019 by Dan Burress
I've been periodically going to this Wintrust branch for the last 1-2 years. Luis and Sikander and truly sincere and genuinely nice people, in today's rushed society (which I'm guilty of) it is extremely nice to meet two nice and caring people like they are. Wintrust is good bank brand that in my eyes blows the national banks out of the water but Luis and Sikander are great and make going into the branch nice. I would suggest this branch to anyone big or small and I'm confident you will get the same service.
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February 2019 by Kofi G
ATM charges fees when the website says it doesn't!
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February 2018 by Mike Bachmann
Wendy and her staff are smart, thoughtful and friendly @ Village Bank & Trust.
