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February 2024 by Walpole Rhomny
Absolutely no overnight parking! Check in no earlier than 15 minutes before appointment, posted on a big sign at the entrance.For truck parking, there are Speed way with Cat scale and truck parking about 1.8 miles away, and Thornston with cat scale and truck parking about 2.5 miles.
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February 2024 by Kurt Dowell
Drivers if you can avoid this dysfunctional docks , do so. They are slow and not that bright. Over an hour standing in line to get checked and then to sit and wait for a dock. The place is a joke and it amazes me this company can be successful. Think of your worst trip to McDonald’s and KeHe will out do it.
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January 2024 by Doug NY
Alert, alert, drivers this KEHE distribution is very strict. On time please please confirm your appointment because if you are late, you will be charged. $200 late fee and if your appointment was rescheduled that’s another $250 fee on top of paying the LUMPER fee. So beware do not be late here which I was and it was a nightmare dealing with the broker. which was the brokers fault. The only reason they get four-star is here is the lady attendant. Edith is very very helpful and polite. She will help you if you need help. for the LUMPER transaction which can be tricky through the app. Edith worked very diligently with me to get me unloaded. Thank you Edith for your kindness.
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January 2024 by Ralph Daniels
Although I read reviews, beforehand, I came yesterday 12/11/23 just to see if they would unload me for 12/12/23 0900.No Luck!However, I paid my Lumper Fee that day, $98.43, and came back next day at 0745 for 0900.Door @ 0840.Red? Light @ 0844.Green Light @ 0852Paperwork @ 0857(I'm writin' this in real tyme)It's 0858 now. I'm pullin' out of here @0900 my appointment tyme.I'm sure everyone's reviews are the experience they've encountered. The next time I may write somethin' similar to all the other's bad experiences. But as for me at this moment. It's all good???(only doors 41 & 42 they unload frozen out of)
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December 2023 by Vladan Atanaskovic
In and out 40 minutes delivery. Plus I was late 1 hour
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November 2023 by Kathleen Dietz
Don't come in early, only 15 mins b4 appt. Not much parking to wait. Takes a while to get in a dock it seems. Pay for lumpers. People are nice
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November 2023 by mario rodriguez
Stay away from this place they SCAM DRIVERS with outrageous made up fees. Check out IG for more information. SCUM BAG. WONT BE LONG BEFORE THEY CLOSE THIS PLACE UP.
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September 2023 by azamat sharipov
One of the slowest receiver. It took them 9hours to unload this half pallet…
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September 2023 by Gear Grinder
1 star is too many. This place is ridiculous! 5hrs just to get a door. What's the point in setting appointments. I'll never come here again
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September 2023 by Kim Logistics
They charged us $1036.7, $500 was late fee and work in fee.(I understand it's our responsibly that our equipment is functional but sometimes you can't prevent breakdowns from happening). So basically we had to pay 2/3 of the pay at he receiver before even getting a dock. That is unreasonable amount of money to pay for all of that... But we had to do it, there was no choice. Avoid if possible. Never have I ever put a review before but this was just a bad experience for us here.
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September 2023 by Sahil Malhotra
These guys deserve 0 star rating. They do not take any early appointments (ought to come no more than 15 minutes before appt time) and when you reach at your appointment time, they make you pay a lumper fee before checking you in and then make you wait few hours before assigning you a door. After a couple of hours, received a call for the dock but there is already someone parked at the dock and they have not even started unloading him. After that, they would unload me. Almost 4 to 5 hours for unloading just 4 pallets. Never coming back here.
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September 2023 by shumaher00985
Dump !!! They wont give you a dock until you pay your lumper first. Then you sit in the dock for 3 hours , open doors, reefer running at -10 and they haven't even started unloading !!!
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July 2023 by None of your damn concern
The people seem nice but this place is painfully slow I was given the door or a choice of doors and the only door that would be open has another truck in it still when they assigned it to me and he's still sitting there the other three doors still have trailers in the my assume that they're loading them and I've been sitting here going on roughly 2 and a half hours waiting for this guy to leave the door who still has a red light
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July 2023 by Meriha Houle
Checked in at 1am and rolled out at 3am. Young gentleman working was fast and efficient. Thanks guy
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July 2023 by PES
Not so bad. Appt 4:00am, check in 3:40am. Check put 5:30am with bills in hand. Dry load, full truck. Lumper very expensive