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November 2023 by Pardeep Singh
Easy unloading. It's driver assist but they do all the hard work. Overnight parking and they started unloading me at 6:15Am and out at 7:30am. Appointment was at 08AM
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July 2023 by Neil Freeman
Good kind people working there. Helpful, efficient, and well staffed.
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May 2022 by Corey Andron
Downloaded my truck in 20 minutes fantastic people
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February 2022 by B************* R**********
Friendly staff. Great prices and products
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December 2021 by Michael Solis
Do no, I repeat, DO NOT buy from these people and pay for premium delivery service. I paid the upcharge, and my bed was supposed to come today 12/4. The lady gave me a 12 hour time window (8-8), but reassure me that they'd call the day before with a 2 hour time window. I NEVER got such a call!!! On top of that, I asked for a later delivery since I just moved and had to pick up other items today. I was told that wouldn't be a problem. The delivery people sent me a notification 10 MINUTES before arriving via email (which I didn't see), and I only knew of this deliver being on the way.....when they called at 1:15pm saying they were here! I was almost an hour away, and they couldn't wait. I spoke to some INCREDIBLY unprofessional person named Josh who repeatedly told me "it is what it is", and that they will contact me another day to tell me when they can deliver my $3,000 bed! I will never do business with these unprofessional, rude, dishonest people EVER again, and I advise others not to either if they want a good bed to sleep on when you're told you'll have one.
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October 2021 by Tom Hopper
Good kind people working there. Helpful, efficient, and well staffed.
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September 2021 by T T
Javier and Joaquin did an excellent job delivering my adjustable base and mattress. They set everything up in less than 30 minutes they were very efficient. Thank you!!
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September 2021 by T R
Javier and Joaquin did an excellent job delivering my adjustable base and mattress. They set everything up in less than 30 minutes they were very efficient. Thank you!!
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August 2021 by Ryan Porzel
Never buy a mattress from here unless you have unlimited time to just sit home and wait for it. Was supposed to have a delivery on Thursday. I took the day off work to accept the delivery and received a call the night before at 4 oclock that the delivery was delayed to Saturday. Too late now to cancel my day off Then, I said it must be delivered in the morning on Saturday for the redelivery. Now it is coming 1:30-3:30. Not what I expect when you soend Thousands of dollars. The worst logistics I have ever seen.
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June 2021 by Arsen Zabiyaka
Nice place, fast unloading, 53' fully loaded with mattresses one hour to unload.
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June 2021 by David Suyko
You might want to make sure your driver's have drivers licenses and knowledge of the rules of the road. As I sit here this morning, I got to witness one of you drivers run right through the stop sign at the intersection of Murphy and Shenandoah, like he is not familiar what a stop sign is. You might want to check and see if he even owns a driver's license. This is not the first time this has been witnessed with Mattress Firm.
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May 2021 by Dimitar Papucharov
Excellent service
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March 2021 by Brian Knoll
I can't believe I'm actually writing a review about picking up a mattress at the warehouse, but everyone was so friendly that I felt obligated to share. It is so rare to run into friendly people these days that it is quite refreshing when it happens. Thanks for an easy painless pickup!
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February 2021 by Andrew Reed
Quick and consistent
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November 2020 by Ak Naseri
Best place with nice service opening at 6:15 am unloading quickly
