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January 2024 by D A
Horrible Customer Service...had my car for over 2 weeks on a job they said would take 3 days...on top have that they didn't complete the total repair...had to have insurance company challenge them to complete...after 2 months they waiting for parts (so they said) the second time in the shop they installed damaged parts...still haven't heard from them with the replacements...
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September 2023 by jeremy
Absolute terrible service and communication. My car was supposed to be ready today and my wife has been doing all the communication to and from service king. They have treated her like she is stupid and called her a liar. Unless you have to use service king because you have no other option I absolutely do not recommend them and the terrible service they provide.Services: Tires
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August 2023 by Bridgette Bond
Everyone there was extremely helpful and knowledgeable. They kept us updated every step of the way. Their work is impeccable. The staff is amazing as well. Definitely I would recommend them.Services: Painting
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June 2023 by Carol Southern
The clips on my right front bumper were broken. I didn't want to have the whole thing replaced, because the car has over 100, 000 miles on it. It doesn't need to look pretty, I just didn't want it to fall off. Craig put some kind of automotive adhesive on it, and just 15 minutes later it was fixed solid. And I couldn't believe it, he didn't charge me a penny! That really made my day! If I ever need some real body work done I'll know just where to go.
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June 2023 by Christine Jelinek
Great service. Really nice work on my car. Courteous staff. Great to also leave my rental car with them for easy turn in. I highly recommend Service King Romeoville
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April 2023 by Victor Flores
All upfront staff were phenomenal and knowledgeable. Gracie and Kayla were extremely friendly and were able to answer all questions I had and made my unfortunate situation a little better. Thank you again to the Service King team!
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April 2023 by Monica Finley
Did an awesome job on my repairs. Awesome team that made the whole process a breeze!!Services: Painting
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January 2023 by Tristan Ongenae
My car was in an accident and they restored it to the perfect condition! It looked and drives amazing, just like when I bought it 5 months ago.Services: Steering & suspension repair
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September 2022 by Peter Gatto
I brought my car in to Service King after it was damaged in an accident. The quality of work, the customer experience were outstanding! I would highly recommend them to anyone who is in need of auto body repairs.Service: Body & Trim
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August 2022 by Pam K.
Had to bring my car in for repair. The young lady at the front desk Karra was extremely friendly and informative. Had my car there for almost a week. Was well informed via text messages and emails throughout the week as each process was done with my vehicle. Picked it up a week later looked brand new. Had one little issue I did not catch it on the initial walk around when I picked up my car. Because I was too happy to see my car and have it back looking brand new!! I informed Service King about the issue. Karra again was very helpful and I brought it back it back couple days later they fixed it instantly they apologized. Super professional people they did a really awesome work!!!!
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June 2022 by Javi F
Took my car here for repairs through insurance and Karra went above and beyond to help me in every way possible. When my adjustor failed to extend my car rental, Karra took initiative to follow up and see it through that I'd have my rental covered until my completion date. Would highly recommend her and her team.
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June 2022 by corey tyner
Excellent work done with no issues good people to have work done for you. Would definitely use them again, professional, timely, and keeps you in the loop.Service: Air conditioning
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May 2022 by Alex G
repaired my car doors like new! Left interior clean as well. Easy to communicate. my only critique is over a month in the shop due to shipping of parts, which is not in their control. Rental assistance was also appreciatedServices: Tires
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March 2022 by Marilynn Lee
My entire experience with Service King in Bolingbrook, was so pleasant. Greeted by the best rep, Zach, who took excellent care of me from start to finish! Polite, kind, and knowledgable...all I could ask for.My car was complete 4 days earlier than expected, repaired and cleaned for my ride home. Great communication throughout the entire process!Service: Body & Trim
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December 2021 by Manuel Sanchez
they did poor paint job to the repairs to my vehicle. the paint has dirt on it even when they buff the paint they didn’t see it or they didn’t care. i do not recommended this place
