SmartStop Self Storage in Romeoville serves the areas of Bolingbrook, Lemont, and Lockport, offering a convenient and secure storage solution. The facility features clean units, wide driveways, and video surveillance for safety. Customers appreciate the helpful and friendly staff, especially those who assist with payments, explain policies, and provide extra help, like knocking down wasp nests. The staff's positive attitude and professionalism stand out, making the experience pleasant. The location offers after-hour access for added convenience. Special deals such as "1st Month Free" move-in specials help customers save. While some find online insurance signing inconvenient, the overall service and security make it a reliable choice for downsizing, moving, or decluttering needs. Customers feel confident knowing the grounds are secure and that there is knowledgeable staff available to assist. SmartStop Self Storage is recognized for its helpful service, clean environment, and secure facilities.
Wonderful customer care! Liz was a joy to work with and appreciate all her support
December 2025
Liz was so incredibly helpful with getting my locker open after it was stuck from all the snow. She responded in a timely manner and ensured I was supported through the whole process. I appreciate her greatly for all her assistance, she was incredibly kind.
December 2025
Great customer service. Fast and efficient move in service
