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August 2025 by KANTI CHANDARANA
Very friendly employees - always use this location for drop-off packages
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July 2025 by Rhonda Schultz
Went in for passport renewals and Jayla was a huge help. Such a kind and helpful young woman. She is a true treasure. Thank you for all you help and kindness!
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July 2025 by Susan Czajowski
Easy to use. Worker was courteous and friendly.
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July 2025 by M Lynn Tondreau
They are very helpful and friendly
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July 2025 by Avery Pierre
Justine provided me great service! She made the process much easier and was patient with me! Definitely would recommend her for a promotion or pay raise!
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July 2025 by Antonia Alvarez
My sister came in to ship out a package and only speaks Spanish so I stayed on the phone to help, but the employee that helped her was fantastic. Her name is Justine she went above and beyond regardless of the language barrier!
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July 2025 by Muhammad Siddiqui
A guy on UPS store charged $3 for print return label
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July 2025 by Emily Stone
Leidy is by far the best manager I’ve ever encountered in any situation at any company. I had an issue with shipping and she was so on top of it! I never had to follow up or wait long, she took care of everything and kept me updated the whole time. She was great!
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June 2025 by Mirely Alvarez
Leidy was very helpful and so patient. Definitely a great hard worker. 😁
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June 2025 by liizzz melgar
I went to the UPS store in Romeoville. Leidy was such great help! Excellent customer service!!
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June 2025 by Ava Solberg
Went in for an Amazon return and Jayla helped me and was very patient and helpful. Made the process a lot easier and less complicated. Will be going back again.
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June 2025 by Meredith W
Hours posted on Google and the Storefront say 10am-3pm on Sundays, this is incorrect. I went there at 12:30pm today, Sunday, with quite a few Amazon returns, and the store was closed.
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June 2025 by Abdul Kader
Closed even though sign say they are open until 3pm sunday
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March 2025 by Francisco
I didn’t get the lady’s name upfront today but she was very helpful! First time shipping and she shown me exactly where to scan and place the package and what to press.
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February 2025 by Abhishek Katiyar
Very professional, helped with all my needs, fast and efficient.
