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“One of the employees whose name is Katie and she works at the members in Roscoe. I just wanted to tell you that she is so wonderful and so helpful. I never have a problem with her. I I've been calling about a Visa that I haven't. She checks it out. She's so good about it. We need to make a duplicate of her for a bunch of people. That's so nice. Thank you”
“I applied for a visa credit card, Samantha Pinkston was the one who helped me, she has always been so sweet and reassuring. She also helped myself and my mother in creating accounts. She is great!”
8:30AM - 5:30PM
6079 E Riverside Blvd, Rockford
Credit Unions
“First off they gave me a nice rate for my new vehicle. But what u wanted to mention is how they help out the community. I was blown away with the school pack pack giveaway. I even emailed them saying how cool that was. I am so happy I found this Crwdit Union.”
“Shelly is one of the best Credit Union managers. If you are looking for a place to be treated with respect and humanity that is second to none, ask for Shelley! Shelly, Thanks for making my banking at Heritage and now CONNEXUS to be as pleasant as it has been in light of all the other stuff that goes on!”
“Crystal at the Rockford branch was so helpful. I am had tons of documents I needed to be notorized. I'm dealing with my elderly sister in Tucson. She was so help withe documents and had me a send copy of my ID. She made a stressful problem into an enjoyable visit. Thank God for them.”
“Upon recently joining this credit union, I have found it to be exemplary. The staff exhibits exceptional friendliness, patience, and attentiveness, diligently addressing all financial inquiries. I unequivocally recommend this credit union to individuals seeking superior banking services and customer support.”
“Had a very good experience when I stopped in earlier this week. I had a deposit and withdrawal which I was concerned might be a hell. Teller did a great job informing me of how it would work. Nice quiet location and concurrently located.”
“Lettie at the Rockford office is amazing. She greets everyone by name and is more knowledgable than any other banker I have had opportunity to work with. Best customer service around.”
8:30AM - 5:30PM
1702 Park Ave, Beloit
Credit Unions
“We recently got a car loan through Forest City Motor with the First Community Credit Union. It was easy and I was helped setting up the reorccuring payments. Like it so far!”
“Came in a bit nervous since I haven’t opened an account in years but Dulce did a wonderful job on answering all my questions and helping me to open an account!! Looking forward to banking at Members Alliance Credit Union!!”
10:30AM - 5PM
11280 Forest Hills Rd, Machesney Park
Credit Unions
“Would highly recommend if you need a car loan. Ashley was so helpful in the loan process. She was friendly, attentive and truly made the whole experience quick and easy.”
“I’ve been with Rock Valley quite sometime and have had several personal loans as well as my current auto loan with them. The loan process is always easy and they explain everything in detail. The staff is always pleasant as well. One of the best decisions I made was moving to a credit union.”
“This is an awesome credit union! They were the only ones willing to help me build credit and counsel me on credit. Highly recommended with excellent customer service and great interest rates! By far #1 credit union in the state line area!”
“Theresa Thompson, branch manager, went above and beyond to help me out, and what seemed to be a dire situation. Greatly appreciate her exceptional customer, service skills, patience, understanding and ability to get results.”
8:30AM - 5PM
4225 N Perryville Rd, Loves Park
Credit Unions
“I have had several auto loans with them since 2017 and never had any issues. They have always been polite, helpful and friendly. Their rates are always the best and have been really good whenever I have purchased a vehicle from a dealership, and made sure everything was perfect.”
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“As I walked in I got a hello and welcome. Fast friendly service with a smile. Only needed to make a quick deposit they asked if I needed anything else which I didn't but always nice to be asked. Got a goodbye ,thank you and have a nice day.”