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February 2024 by Catherine Lynn
The best place for all natural dog food and hard to find products that don't have all that nasty junk and preservatives. Michelle and Riley spent so much time answering all my questions about different foods and diets. You can tell they truly care about animals. I trust that they know what they're talking about. Such friendly down to earth people too. Lovely place, we'll definitely be back, thank you!
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February 2024 by Jeff Pulcine
Friendly, knowledgeable staff. Got in and out with what I needed
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February 2024 by M Davis
First time here. Wonderful people.
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February 2024 by Jasmine Flick
Have shopped here for a handful of years now & always had a good experience. They have a great loving atmosphere to bring your pets in. Friendly staff. Plenty of products for different animals.Brought our newest little guy in to pick out his own toys & other supplies. For his first time out, I would say this place was a nice start, especially with the right people.
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February 2024 by Jene Seal
Very nice pet store. Much better than Petsmart or Petco. They had a great selection of supplies as well as animals. There weren't a lot of employees, but every customer was helped with their needs and we were asked several times if we required assistance. We will definitely be coming here regularly for future supplies!
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January 2024 by Aaron Wolf
They are local, friendly, and always have what we need!
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January 2024 by Alvin Watkins
Very friendly, a large variety of products reasonably priced. Going to be my go to pet store
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November 2023 by Erick Simplot
Michelle was very kind and helpful, we will be returning for our reptiles' crickets.
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November 2023 by David Soll
I started off a loyal customer when they were Terri's Aqualand in Loves Park and will continue to drive out of my way from Loves Park to remain a loyal customer for Michelle!
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October 2023 by Sophia Meyer
Great service
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September 2023 by Sabrina S
Absolute Nightmare - Avoid at All Costs!I can't believe I wasted my time and hard-earned money on this company. From start to finish, the experience was an utter disaster. If I could give them zero stars, I would. Where do I even begin with the laundry list of issues I encountered?Horrible customer service! This company is a total train wreck. Avoid them like the plague unless you enjoy wasting your time, dealing with horrible customer service, being lied to, and being overcharged for subpar products. I regret ever giving them a chance and hope no one else falls into the same trap I did. Save yourself the headache and look elsewhere for a reputable company that actually cares about its customers.
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August 2023 by Diane Young
They were very helpful in helping me find the particular product I was looking for!! And they were very friendly as well!
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July 2023 by Caleb
Great selection, great service, locally owned and operated. Michelle is wonderful and her staff is amazing. Flexible hours to accommodate our family. We bought a tortis and a ferret from her and couldn't be happier. She is more than willing to give advice and let you know when amazon might be a better bet for your needs. We always prefer to support local and don't mind spending the extra dollars to a genuine local business.
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July 2023 by Gina Hayunga
Michelle is always welcoming and helpful. T b ey have exotic pets for sale. This place is really cool.
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July 2023 by Teresa Sherman
The staff is really friendly. My dog has a very special diet. The owner helped me understand what would work best for him. We also have exotic pet needs. She carries a large range of products at different prices from low priced to the larger models. Come here all the time.
