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March 2024 by Jessica O.
Rude staff. Never have meds prescribed by doctors. Always blame insurance and doctors, take NO responsibility even when they are at fault. VERY UNPROFESSIONAL! Use call centers with people with no training to take overflow calls. This is people's health in their hands!!! It should be giving the respect by knowledgeable people that they would want for their loved ones. Instead, so many of us are treated like garbage they stepped in! Totally inexcusable!!!!
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January 2024 by B K
Pharmacy tech Kelsie is always pleasant to work with. Fast and knowledgeable!
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January 2024 by Amanda Washburn
Its always something
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January 2024 by Dan Williams
Waited and gave benefit of doubt. So I waited till there were four incidents in two months. Pharmacy- rude, excessively slow, sarcasm and when there was minimal cars .
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December 2023 by Kasandra DeBoard
If you are looking efficiency, getting to seen for a planned appointment on time, and having unauthorized employees doing your swabs, this place if for you.
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November 2023 by Nichelle Angell
Waited in an HOUR AND A HALF long line to get my daughter a flu/covid shot. Got there on time for a 3:30 appt. for my daughter's vaccine, and she wasn't jabbed until 5:00. Awful! What the heck is going on there?? This store always has plenty of shoppers. There are lots of elderly people in Roscoe. They need to hire more people, especially at the pharmacy!
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November 2023 by stacyswim255
This pharmacy is awful. They consistently screw up medications. When medications aren't in stock they notify no one, average time to get a refill has been 10-20 days. I've asked multiple times to make a note that I was paying out of pocket on my account and every time my meds are delayed for insurance. They recently dispensed 13 migraine pills to me when my prescription is for 90 days, never said anything to me as to why when I picked them up. I had no idea until I got home and opened that bag. I will be switching pharmacies, it's totally not worth the headache.
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November 2023 by Jillian Diederich
Your Pharmacist failed to properly advise my son on the proper way to secure his new Libre Freestyle monitor. They won't replace it and there is a two day wait for this life saving equipment from Libre directly.When I asked to speak to the store manager, he informed me that Walgreens is a Convenience Store that just has a Pharmacy. He has nothing to do with them but their money. Way to go Walgreens., you have the most unprofessional staff that I have ever encountered.
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November 2023 by Susanne Bevineau
Just awful!!! The support staff needs better training. So many mistakes with my prescriptions.
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November 2023 by Ken Hale
Waited an hour for a vaccine for which I had an appointment. 1 person available to give shots. Waited with 8 others who also had appointments. Ridiculous!
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October 2023 by Marcela Poole
Christy in pharmacy is a angel be waiting for 3hours for a fill and they something else was told and she swooped in and got what I came for and cut that wait in half please she deserves a raise
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October 2023 by Will Dionysius
My doctor faxed my prescription in and I called 2 hours later and she said it will take about a hour and I don't know how come it takes that long because they get so many breaks for lunch and then they stand around talking I'm tired of it.
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October 2023 by Hunter Hughes
Please fire everyone at the pharmacy besides the girl with red hair/shaved sides. She seems to be the only one back there actually rushing to get work done. Everyone else mopes around and every time I've been here I've waited in an hour long line. The drive through is even worse. I've seen people wait at the window for literally a half hour.
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October 2023 by Daniel O
The wait at the pharmacy counter is always wildly long. I’m sure Walgreens Corporation can afford to hire a few more staff members as they were all working as quickly as they can.
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October 2023 by Mike Scanlan
Waited over 45 minutes just to find out that my insurance was not contracted with Walgreens so my shots were not covered. Others here have been waiting for almost 2 hours.