-
November 2025 by Omar Alfaro
While on the phone with WILL-CALL. I was asking questions about a product. Not only the rep sound clueless, He kept going in circles on my questions and he hung up on me. Clearly he didn't know the information and chose to not assist me. Horrible customer service.
-
September 2025 by Ezequiel Orduno
It’s a hit or miss with big orders, and i had instances of their phone sale people being rude.
-
August 2025 by Ty Mo
Improved front service, although they seem to get something wrong with big orders every time
-
July 2025 by Robert Neill
they have everything you need
-
June 2025 by Enrico Consiglio
Very good place to do business
-
May 2025 by Rolando Perez
Great service and the best prices for Electricians.
-
April 2025 by Manuel Vallejo
Very knowledgeable people, well stocked store, awesome customer service.
-
October 2024 by Carson Lynch
The right product arrived very quickly and in perfect condition. Thanks Jim B. and crew!
-
September 2024 by Antonio Hernandez M
Steve Ross he’s an amazing guy, unfortunately I can’t say the same about the other 2 guys in the front desk, if you’re lucky they will say “hi” to you… taking my business to city electric ✌🏾
-
May 2024 by DJ KrazyMM
Not a professional place, they only care about paying them!! Disappointingly low customer service!!! Never, will l return! Better off shopping at Menards, Home Depot, or even Walmart!!!
-
April 2024 by Enrique D
Disappointing experience. The assistant at the counter treated me like they had better things to do at 7 AM. Will not return.
-
January 2024 by kaula uou
The staff here is great! My husband has ordered many times from here and never once had a bad experience! The front desk is lovely and friendly.
-
November 2023 by monica mariacher
I wish there was a half star to give, because a full star is definitely too much credit. I can't say this enough, the people who greet you in the front of the office are the face of your company. When walking in and being greeted in a rude demeanor, and then giggled at is more then disrespectful. I was very much interested in multiple generators and looked forward to purchasing them for my own company that is family owned. To say the least, there was a boy/man named Jim. He was very rude and seemed to not take any of the questions I had into consideration. He was very rude to his team members, that worked in the warehouse. As a company you work together. As a sales man I figured he would be more knowledgeable but instead he was just irritable. Business owners small and big, stay away. Hopefully they can get their management team under control, I will be taking my business elsewhere!Don't go to Jim, by far the worst experience I have had. I can't imagine how he acts when customers are not around. Probably going to the BBB as well.
-
November 2023 by Michael Grzegorzewski
To whom it may concern.You have a customer service tech. at the Roselle location that I would like to give a shout-out. Tony is a kind and very easy man to work with.I am not a top-of-the-line electrician. Tony understands my lack of skills and makes it very easy for me to ask questions and get to the point of what I need.I wish he could permanently be in charge of our West Chicago District 33 account.Good job, Tony.
-
March 2023 by Casey Lochner
Great place to get Generac generators. Always in stock and knowledgeable.
