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November 2025 by jesse laheta
Super service and very easy car buying experience! Pat the sales manager made the numbers work for our budget and Freddy found us the perfect Bronco! Thank you again! See Pat and Freddy for your next vehicle! You will be glad you did!
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November 2025 by Jim
Came in looking for a 2025 Maverick XLT or Ford F150 crew cab. Walked around the lot for 10-15 minutes. No one came out, so I went inside and looked at a Maverick XLT on the showroom floor. Looked at brochures on table for 10-15 minutes and still wasn't approached by sales. I wonder what they were playing on their phones in front? Some walked right by me. I left as staff were plugging in a highbread F150 outside near my parked car. I can't recommend a Ford Dealer who does not want your buisness on a slow day. By the way my wife called the GM about the disappointment, and was told he was out and would call her back. Waited 5 hours for a call and was told he never was in today (Wed). GOING ELSEWHERE AS YOU SHOULD TOO.
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November 2025 by Joel Bové
Really great first-time experience here. Dropped in without an appointment for a diesel Works package at the Quick Lane. Staff were friendly, efficient, and knowledgable in a full 30k service which is not a small amount of work. I appreciated the honest time estimates and explanations about recommended services. It may not matter to some folks but I appreciate a dealership that gives my truck a wash before the drive home. Really loved the experience here and will be back again. Highly recommend.
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September 2024 by adam pfligler
Took my truck in there for a no start they were recommending everything that has nothing to do with starting a truck. The estimate was over $10,000. Towed it to another shop. It was fixed for $600. And what the guy did at the other shop wasn't even on friendly Fords recommendation bad diagnosis. The parts department I would give five stars but the service department gets one
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September 2024 by William Rapp
Service writer Mike was brutal. Zero communication other than me calling over 5 days. You want great service from Friendly...ask for Eric...always a true professional.
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August 2024 by Blaine Ballard
First time dealing with Friendly. Wanted to make a quick inquiry on a vehicle so I stopped by. The sales person at the desk acted like I bothering him from the beginning. It's a shame because I was a serious buyer. Not very friendly, unfortunately.
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August 2024 by Jeffrey Pruitt
Quick service, offer pickup and dropoff. Always makes sure any issues are fixed and not just "repaired"
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August 2024 by Brandin
I’ve only had great experiences at Friendly Ford, Tessa C. Is one of the most knowledgeable and understanding Ford employees I’ve ever had the pleasure of crossing paths with. I will only do business with Friendly Ford - Crosby, TX
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August 2024 by Michael Sparks
Great service team - highly recommend!
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August 2024 by Jean Spring
The crew were so kind, friendly, and helpful. They finished the recall work less than 1 hour. Excellent team.
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August 2024 by Dale Lentz
The most honest and helpful people I have ever worked with at a car dealership. They went far above what they needed to which was very helpful to me. Highly recommended them for anything you need.
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August 2024 by George Apostolopoulos
Top notch service. They actually took the time to listen to my concern. Never rushed until my car was completely running correctly. Offered loaners when available, which is big plus. Even picked up car from my house. I don’t live near them but they will be my go to for routing maintenance etc
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August 2024 by Charles Yearman
Most recent “The Works” service (oil and cabin filter change, etc.) was completed with the mobile service unit. Wonderful having fundamental work done in our driveway. The technician was great and explained all processes. Pricing is the only issue, and that being said, I’m certain I’d find all dealers’ services at the same cost. Because I choose dealers’ service, I deal with the price.
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August 2024 by Peter Novicki
This was my 4th vehicle from Friendly Ford. The team there is great!
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August 2024 by Bob Woods
Went for a "Works" service. Estimated 80minutes and they met that service window.
