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February 2024 by Paulette Prewitt
Fast and courteous
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February 2024 by Maya Petrovic
The best service and the best team of people who work there do it quickly and efficiently!!!
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February 2024 by Derrick Macklin
In a jif...
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January 2024 by Parm S
Rob and team take pride in their work in customer service. Quick and Great service -Based of my 3 years experience.
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January 2024 by Lina King
The best Jiffy Lube experience! 1/15/2024 It's -10 degrees, my car's dashboard is showing low tire pressures. I dropped by this Jiffy Lube location, not for an oil change but in hopes that they can help me put some air in my tires. They did! Jose not only put air in the tires, he also checked my oil level, the windshield wiper fluid, and anti freeze. Shout out to Melissa who drove my car in and Jose who took care of everything!
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November 2023 by Bridget
Melissa is the real MVP. I was THRILLED that a female technician works there! And she was helpful and professional. You better pay her whatever she wants!
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November 2023 by 田浩
It’s my first time been here. My friends told me you could bring your own oil and filter to Jiffy Lube, and they will change it for you. But not at this location. Hope others know that this location not accept you bring your own oil and filter.
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October 2023 by Peiman Khamisi
Great experience and good price. Use their online coupons.
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September 2023 by Mary Kay Lockhart
Today I pulled into the Jiffy Lube in Roselle on Lake st. with a warning on my dashboard for low tire pressure. I asked Rob the manager to look at my back tire because I was quickly loosing air in my tire and didn’t think I could make it home. He pulled my car in and quickly fixed my tire FREE OF CHARGE! when I asked him what I owed him he said I was a good customer that had using their services for over 20 years and that this was was on him! I realize a lot of people have experienced bad service when taking their car in for service, but in the many years I’ve been coming to this location I’ve always experienced quick service and kind service people. My last car ran for over 200,000 miles and I do believe it’s because I regularly maintained my cars at this Jiffy Lube. They let me know what needs to be done and never pressure me to do all the maintenance on the same day they just let me know what is the most needed service and the rest i take care on my next visits. I appreciate their customer service and would recommend this location to anyone that is looking for trustworthy mechanics.
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September 2023 by Rose Andrews
I have been going to Jiffy Lube, Roselle for 20 years. Rob has always been courteous and friendly and very helpful. The entire team is professional and knowledgeable and honest.Service: Oil change
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September 2023 by Cin H
Melissa was awesome and very helpful. I'm bringing my other car in tomorrow, because of her and her suggestions. She is knowledgeable and listen to my issues regarding my other car.Service: Oil change
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August 2023 by Sam Johnson
I've been bringing both of my vehicles in to this location for years and have mostly had very good experiences. However lately, the service has gotten worse.I brought my wife's Camry in for a synthetic oil change and it seemed that the rather large gentleman that was working underneath my car was more interested in woofing down his recently delivered Jimmy Johns sandwich, than paying attention to what he was doing to my car. I was worried that he would forget to do something necessary to the car and cause damage, but everything seems to be fine so far.Years ago when I first started bringing my cars to this location for service, the manager Rob M would always work on my car and be very personable with me. However, over the past few years it seems that Rob M is disconnected from his work and just keeps dancing around by moving his feet real fast. It scares me that he may not be paying proper attention to the service being performed to my car. I suppose things may have changed for him mentally after he received the sex change operation a few years back, but who knows.I hesitate to continue bringing my cars into this location for service since some of the employees seem to be horsing around more than working hard at their jobs.
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August 2023 by Paul Dulowski
Always quick service, nice crew haven't had any issues with service.
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July 2023 by Yvette Villegas
This is the best location by far! Everyone is so nice and they are always so fast I wouldn't go to another jiffy lube after I go here (I have went to Hanover park and I don't even think they did anything) . My whole family goes here and it's by far superior I trust these guys!Service: Oil change
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July 2023 by Nick Divito
This is the only Jiffy Lube location. That I patronize, I drive further, just to patronize this location. Stay clear of Addison’s location. Roselle is by far the best.
