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February 2024 by Paris G.
READ!! I advise you go to another auto shop I got my steering pump replaced for $1,000 just for it to break on me a year later I've also had family members tell me stories of them pulling some bs moves ( they got their brakes changed there but they only replaced the back ones and charged for a full set)
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February 2024 by Dustin H.
This is the worst mechanic shop I've ever been to the young manager informed me my truck was leaking oil and it had no oil in it then proceeds to leave my truck running in the shop with no oil and I asked him what he's doing and he says you need a new motor anyways which isn't true I looked at the leak myself and it was a loose oil filter now my truck is driving good with a little bit of a lifter tick just beware they will do what they can to make money I've never had a shop do this kind of thing. Beware!!!!
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January 2024 by Kaverne A J L.
I recently visited Midas Automotive on East Lake Street, and I was thoroughly impressed and felt assured for their maintenance work done on my car. The experienced staff made me feel welcome and at ease. Their professionalism and expertise were evident throughout my entire visit and the staff was very patient to explain in detail any mechanical issues that might be of concern as well as provide their recommendation on critical maintenance repairs. The service I received was top-notch. They took the time to explain the necessary repairs and maintenance for my vehicle, ensuring that I understood every step. The mechanics demonstrated a deep understanding of their craft, and I felt confident that my car was in capable hands. Moreover, the management at Midas deserves special recognition. They run a tight ship, ensuring efficient operations and excellent customer service. Their attention to detail and commitment to customer satisfaction truly set them apart. In summary, Midas Automotive on East Lake Street is a gem. If you're looking for reliable service, friendly staff, and a well-managed establishment, look no further. I highly recommend them!
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November 2023 by Rhea S.
I've been here many times. Just called to set up a simple oil change and got put on hold, which is fine. Then someone answered and hung up on me. Then I called back and was asked if it was okay to be put on hold and when I responded, "No, you just hung up on me," I was simply ignored and put on hold again. Terrible customer service!
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October 2023 by Michael R.
Took my car for a simple repair I even had the new part I needed kept my car for a week and didn't do anything to it at all charged me $212 for Diagnostics when I told what the problem was and because I didn't want to pay 1000 dollars for what they was trying to do to my car they didn't do anything to and told me it's their policy not to accept customer parts then why even take my car in when I clearly explained what I needed honestly if it's a oil change I wouldn't recommend them to anyone I'm pissed off with the lack of communication and the inconvenience of the whole situation the Mechanics are knowledgeable but their policy is total bullshit cause the part they wanted to change cost $150 and it's used because it isn't Manufactured anymore all in all I had a horrible experience with this business and I'm still waiting on my refund from them
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October 2022 by Mike T.
DO NOT GO HERE! I brought my car in for an oil change over a month ago, soon as it comes out my check engine light was on and my car was leaking some type of fluid. They said they can fix it for $800! I called the owner of the franchise and he told me they reviewed the tape and his mechanics weren't the cause of the leak! My car was in perfect working order with no leaks and no light on before visiting this place. Don't take your car here, they are a shady business.
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July 2022 by Tasha M.
If you have to go here make sure you get a full break down of everything they're doing and how much each itemized thing is, they have bad communication skills and I left feeling like they weren't very transparent with what they were doing, car places are intimidating as a woman and a think they take advantage of that
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December 2021 by Jay Hattar
I trust them to give me an honest answer. What more can you ask for from a mechanic.
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January 2021 by Bridget S.
This shop has a community feel and they are friendly, helpful, and accommodating. I've been able to use their loaner car as well. They are my go-to whenever I have an issue and I know they will be great and take care of it. Awesome people!
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October 2020 by Ingo S.
They are not the fastest here. I wouldn't mind as much if they were safer with covid. Waiting room gets full no social distancing mask seem optional.
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August 2020 by Addison S.
Erick really took care of me and made sure to explain everything that was going on with my vehicle. I highly recommend these guys.
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May 2020 by Ham P.
Midas employees were very professional and courteous from the jump! They never talked down to me as I have experienced at almost every other car place I've been to. No weird pet names or anything. They were incredibly fair and thorough. They explained everything 5x over and weren't annoyed. Also!!! They gave me detailed pictures of before and after the inside of my car!!!! So awesome. Visit them. I just moved to mn and feel lucky to find them so soon.
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March 2020 by Mike L.
Luciano was awesome! Super helpful and got me in even though it was busy. I figured I would spend at least $100 on repairs but only ended up spending $23. I'll definitely be back at this location for any car troubles in the future!
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February 2020 by Gregory A.
I just hate it when it turns out that I've been causing damage to my own car. That was the result of my adding things to STOP both Power Steering, and Transmission, fluid leaks. The endless number of engine additive purchases, and sticky puddles, were irritating. Never Fear. Midas to the rescue! They managed to get my car into the service bay, without my having an appointment. Everything got fixed, and I learned what NOT to do, when something is wrong with my car. Don't try to fix it myself. Instead, I've learned to take my car to the Lake Street Midas for professional repairs.
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January 2020 by Alan B.
I brought my car in for new brake pads...unfortunately, both the pads and the rotors were shot, so I needed to replace both of them. Erick, the person who helped me, was very friendly and professional. After the technician got done looking at the brakes, Erick showed me how the rotors had developed a ridge on the outside edge. This indicated uneven wearing, and to just replace the pads would lead to more problems later. I appreciated how he showed me the problem, as opposed to just telling me what it was. I've been here twice now, and both times I've been very satisfied with their work and friendliness.