Roselle Ace Hardware is known for its friendly, helpful, and knowledgeable staff who create a welcoming, family-like environment. Customers appreciate the outstanding customer service, with staff often proactively assisting without being asked, and offering personalized help to find specific items or solutions. The store features a good selection of items, including unique products perfect for gift giving, and is praised for its easy-to-navigate layout and convenient location. Customers frequently mention that staff go above and beyond, such as helping find hard-to-locate parts, providing free items, or quickly filling online orders. The atmosphere feels warm and inviting, making shopping a pleasant experience. Whether customers need keys duplicated, replacement parts, or advice on repairs, they often leave satisfied and impressed by the level of service. Overall, Roselle Ace Hardware is highly recommended for its friendly service, helpful staff, and wide selection of quality products, making it the go-to store for all hardware needs.
