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November 2023 by Marge Evans
Very friendly helpful staff. Lots of unique gifts!
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November 2023 by Amy Kerr
Very nice store with so much to offer for all your DIY and other needs.
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October 2023 by Justin Zuccollo
I came in with looking for some odds and ends and Pete was super helpful! Definitely coming back if I need anything.
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October 2023 by Timothy Oliveira
The staff is friendly and helpful. The selection of merchandise is nice and the prices are reasonable.
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August 2023 by Eric Fisher
I forget this place exists sometimes with home Depot around the corner but I love getting in and out quick here. Everything is easy to find. The spray paint selection is awesome and priced as low or lower as anywhere else
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July 2023 by Cathy Caruso-Moritz
Very nice store with so much to offer for all your DIY and other needs. We had them fix our screen door and I've purchased parts for projects there. They're very helpful with questions and the service is attentive without being invasive. Glad the store is only about a block away since we shop there frequently.
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July 2023 by Ryan Hollowell
All staff members were very helpful and friendly! Free local grill delivery was awesome!! Way better than competitors. They even mailed me a thank you card :)Thanks ace hardware for always being great!
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July 2023 by Cathy Moritz
Very nice store with so much to offer for all your DIY and other needs. We had them fix our screen door and I've purchased parts for projects there. They're very helpful with questions and the service is attentive without being invasive. Glad the store is only about a block away since we shop there frequently.
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July 2023 by Tony Adams
Ace is where I go when I need 1 of something odd. Either working on my old truck or guitars, or small electronics it never fails that I need an odd sized screw, bolt, clip, retainer, or you name it. The big box stores usually make you purchase a package with a 4 or 6 count, and I am NOT of the camp to just "have something on hand incase you need it later." Would much rather keep it at Ace and go grab the piece when necessary.The team is always very helpful and I am grateful to have this Ace nearby.
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June 2023 by Jozef M.
Hello.I decided to write another review.This may surprise many people but it is really positive.Well, if anyone has read my previous reviews, they know what I'm talking about.It's the first day of week four where my gear is still being repaired. And here, a surprise, a person from the store calls and apologizes for the inconvenience and says that the equipment is repaired and can even be delivered to your home. I went to the store with a friend and again, surprise, once again I hear the words of apology and the seller brings working equipment. We check the equipment next to the store - everything works. I will say this again, an older man with whom he is going to get along. I think these people remember the good times of America when the client was the most important. Great respect for them. Another thing I noticed when entering the store was an older man, maybe in his seventies, who smiled and asked what help. Great, great respect for these people. Thanks to them, such a store can prosper and gain new customers.
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May 2023 by Tim B.
Very rude manager Tony who is disrespectful to his employees and even his customers. Would not recommend.
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May 2023 by Lindy P
The owner is abusive to his employees and customers. I almost called the police for elderly abuse for shoving a cart at one of his employees. Disgusting human being. Go down the street to the other ace by Walgreens.
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May 2023 by Susan B
Every time I shop, no matter how obscure my need is, they have it. And the employees are the most helpful, knowledgeable people. I don’t ever shop big box any more. Even their greenhouse section has the healthiest plants! I love the Weber section.
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May 2023 by Joanne Nelson
I contacted them with a question and they promptly responded. When I got to the store they had the ferns I was looking for at great price. They are beautiful looking plants!
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May 2023 by Broyjam16 B.
I left the Ace hardware in Hoffman Estates looking for and Ego Edger & I'm glad I did. It was like night and day. They were outside the store grilling when I arrived, passing out free samples. So I walked toward the store and heard "Good afternoon, would you like a sample?" Afternoon, no thanks, was my reply. As I went in the store, immediately I heard "Good afternoon, welcome to Ace." As I went to find the edger, someone else greeted and said "Can I help you?" Within my total time there of maybe 20 minutes, I interacted with at least 5 different employees, who either greeted or assisted me. Not only did I purchase the edger that day, I was able to find lawn seeds, gloves, etc all at a great Ace price. However, more than that, I really appreciated the expertise, opinions, assistance and overall customer service. Thank you!