Top Nails is a welcoming and clean salon where customers feel valued and relaxed. The staff is attentive and knows what customers need before they even ask. Many customers have never had a bad experience and feel like they're treated like family. The salon offers a variety of pedicure options, including massaging chairs. However, there have been some rare instances of disappointing service, including a misunderstanding that led to nails breaking and requiring self-maintenance. Overall, Top Nails is a reliable choice for nail care.