November 2021 by Nicolò Fatai
There is always only one person working with long lines.
October 2021 by Melissa Pereira
Counter workers very rude and unhelpful. 4th visit since moving to town and every visit has been this way. Will go to Medinah or Itasca in the future, they are always pleasant and helpful.
August 2021 by Chloe Thonus
Okay for dropping off packages by kiosks or using the mail boxes. Often slow if you need to actually talk to a person.
July 2021 by Josh Dagenais
Always the nicest people here.
June 2021 by Wilo Wilk (Wilo)
17 people in line and only 1 worker. This os unbelievable. 45min to an hour in line.
April 2021 by Danielle Gleason
I just had another great encounter with a post office person.We were having some trouble with an EDDM route. We always here anecdotes about the post office and I have found them pretty universally NOT true.Kevin was helpful with a complex issue, listened and proceeded to work on resolving the issue. He was personable and competent and a joy to work with.
April 2021 by MrAbelito148
Worst delivery time
March 2021 by Tracey Schock
This post office needs work. - I ordered checks and they never made it here. I call and create a case with post office - they cannot find where it was delivered to. Promised a call back twice. After 5 call’s and a DAY later the carrier was finally sent to look for them. He can’t recall it. All they can say is “yeah, we don’t know where they at, sorry for the inconvenience “ really? We pay for tracking and while it says delivered, no other information can be found? Maybe a photo of delivery.
March 2021 by Joshua Rodewald
I’m really not sure how these people dress themselves in the morning...this is by far the worst, most unhelpful post office I have ever dealt with. We get 1 out of every 3 packages MAYBE when they are the carrier for online orders. They tell amazon they delivered it but they don’t even bother most of the time ( both my gf and I work from home so we would know if they rang/knocked). I also don’t understand why they can’t just leave a package at the door ever.. probably more proof they didn’t even try to deliver. Then trying to follow up on the package is a joke.. there is no direct way to contact a live person at this location, but when you walk in to deal with it they have the worst attitude and act completely helpless. We’ve had to reorder things so many times that I’m sure Amazon thinks we are stealing. I really hope something gets done about this one day, but for now, avoid them as your carrier at all costs.
December 2020 by Monica Townsend
In my nearly 20 years of living in Roselle, I've only had great experiences here. Everyone is always nice and helpful.
December 2020 by Bob Bouse
11/2020 Got what we needed and got out fairly quickly.
December 2020 by Fate O.
This place is so much better than Schaumburg Post Office. When it's not busy, the service is quick while you will always find long line at Schaumburg and you do not have to deal with the impatient cashiers' attitude. Con: Avoid going around holidays because the line is like a mile long and only one cashier at Roselle. Or, at least bring a book to read.
October 2020 by Carolyn L.
The Roselle Post Office is the absolute worse post office I have ever used. The people are slow and lazy. No wonder I go to Itasca or Bloomingdale. The delivery people are pretty awful too.
August 2020 by Geri Schwind
Have always been treated well and had good service.
April 2020 by David S.
USPS is f*fucking trash. Reference the photo: this package was originally scheduled to be delivered on April 13th. This sh*t happens on over 90% of my deliveries. I run a small business and cringe whenever a vendor uses USPS. use UPS and FEDEX! F*uck the United States postal service.