Gucci - Fashion Outlets of Chicago offers a positive shopping experience with friendly and knowledgeable staff. Customers appreciate the attentive service from associates like Suzanne, Marshawn or Marshall, and Steve, who provide professional and unobtrusive assistance. The store is known for its good prices, often cheaper than the flagship store, making it a great place to find deals on luxury items. Shoppers frequently mention helpful staff members who go out of their way to find specific items and make shopping enjoyable. Despite occasional queues, visitors enjoy the wide selection of handbags, shoes, and other collections. Overall, Gucci at this outlet combines quality service, favorable prices, and a variety of luxury products for a satisfying shopping experience.
Suzanne helped me find shoes and a beautiful bag for an event. I was very pleased with the customer service. I had no issues at all. She was extremely friendly! I highly recommend 👌 ☺️ Thank you so much Suzanne!
June 2025
It's an outlet store but it's still very expensive.
May 2025
I worked with sales associate Marshawn or Marshall today and he was extremely knowledgable. Sorry my memory is so bad with names but he was superb. He even knew what items were not on display and the year bags were released