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February 2024 by Jeremy Panicker
I used to shop here religiously and spend thousands of dollars here. And back in the day, they'd never charge for battery replacements on any watches purchased here. But they've changed ownership/management like 3x since I've been there and now they charge for battery replacements and/or "give a discount"..- so I cut my ties.. and now selling all 36 of my movado watches I purchased from here. I don't like it when people penny pinch for a $5 Battery over a repeat customer who is not lost.
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February 2024 by Pocho Perrozky
Very bad experience, I bought a watch on 01/15/24 and I actually wore it 3 times. It seemed very simple and today, on 01/22/24, I might change it for something better that I liked. Of course, I was going to pay about an additional $200 since I searched online when it arrived. The place that had sold me the watch was busy but he asked me if I wanted something, so I told him I wanted to exchange it for another watch. Then another lady who works there appeared who I had not seen last Monday and I told him and when he looked at the watch he told her. She told me that she couldn't change me for another one since the strap, according to her, was not in good condition when she had only worn it 3 times. Her response seemed very despotic to me. I felt frustrated that I left immediately without saying a single word. I will never buy again. another watch was my second watch that I bought..What I don't understand because on the receipt on the back it specifically says that I can change before 30 days but that there was no refound. I understood it but that lady didn't understand my need..........rrrrrrrrel red me I bought it first but the black one might change but because of the strap, according to her, I couldn't???
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September 2023 by Allie Cocozzella
Had the pleasure of working with Olivia. She was absolutely fantastic!!! She provided the best service! We went in wanting on one piece and walked out with three! Thank you, Olivia!
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July 2023 by christina parvova
Great service. A young man with glasses helped me pick out my first watch. He had a very gentle way about him which I appreciate greatly. He also educated me about watches and such because I’m new to collecting. Amazing store as well, ton of selection and very pretty overall.
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June 2023 by Elda Llabani
Fake watches and in top of that she change the price in front of my eyes. The watch was 119$ and 30 %percent off. She removed that and told me is 430$with sale 235$. B …
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May 2023 by Matthew Coan
Good prices on similar watches to other stores I checked. Employees are knowledgeable about the watches they sell. Definitely would shop here again.
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April 2023 by Ranis Thomas III
A nice variety of Movado, Ferrari and other brand watches. Ferrari watches are on sale and the company will not be making more. So hurry to purchasd one if you like Ferrari. It may be the last chance to get one.
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February 2023 by Roger Pruitt
I worked with Arson today to purchase my 7 th Movado He was knowledgeable personable and I enjoyed my buying experience today I highly recommended him
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February 2023 by Joe Max
Hell Yea... I got a really nice watch here. It is a really nice style too. It was priced at $500 but it was on sale for $230. Not bad at all. ???????????
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December 2022 by MN Food Reviews
How long can we use “short staffed,” as an excuse for pure laziness. There was nobody in the store and 2 associates. My wife needed a new battery for her bold. They said they were short handed and that we should send it NJ or check with another store. Long story short, we went to Macys and they did it in 5 minutes.
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August 2022 by Eddie Moreno
Lovely watches. Glasses cases need to be spotless. Staff is young and lax at explaining watches. Sales hidden online prices not visible at glance. Recommend more sales training.
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June 2022 by Mr Williams
How long can we use “short staffed,” as an excuse for pure laziness. There was nobody in the store and 2 associates. My wife needed a new battery for her bold. They said they were short handed and that we should send it NJ or check with another store. Long story short, we went to Macys and they did it in 5 minutes.
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February 2022 by David Chacon
Bought my new movado watch here again great store for quality watches and great price
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February 2022 by Amanda S.
I came here to buy a gift for my partner and was really pleased by the customer service. I knew exactly what I was looking for so I didn't need to spend time browsing. A staff person immediately greeted me upon entry and offered to assist. He was very nice and made really great suggestions to complement my purchase. They also had a fantastic sale on watches over the weekend which was a huge plus. It's a bit of a drive coming from the city, but it was worth it for such excellent service.
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January 2022 by Shahzeb T.
Businesses complain about people buying online but don't understand there's a reason behind this whole whole online shopping trend. When you go to a shop you expect service and friendliness or atleast some attention by the sales rep and this is particular establishment it was next to none. I kep standing for someone to help me and I actually went in to buy 2 watches. The store had 3 employees and I gave them eye contact multiple times but they were busy talking ti each other and laughing behind the counters. Finally I left and now I am not going to this establishment again
