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April 2024 by Alex Villa
Super nice people. Helped me pick out a ring for my beautiful girlfriend.
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March 2024 by jose pasihuan
Price ok but tax it’s so excessive
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February 2024 by Trayelle Scott
Great sales, vast selections, and courteous...
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January 2024 by G R
Horrible store, customer service, and if they think I'm not going to every website to report them, they are wrong.
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January 2024 by Lynda “Letty” May
I ordered a engravable item that cannot be engraved ? I will not purchase anything else from pandora.
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January 2024 by Raul Hernandez
Susan the morning mgr. Is nice, but this place at night with the mgr Tatiana unprofessional. You have 4 rudeworkers holding the door standing doing nothing but talking and giving people dirty looks!!!! You wait in line for 40 min they let u in take your name you wait another 30 min and the four works along with the rest just doings everything but there job which is take care of the customer . Thank you pandora night workers for scrappy crab customers service!!!!
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January 2024 by Alexis O
THEY DISCRIMINATE!!! They’re VERY rude and looked over me not once but twice !!! Then went around and decided to put me on a wait list while two other customers walked in AFTER me and took them right away. Over all those girls are RUDE and you should not shop here!!!!!!THEY DISCRIMINATE !!!!!!!!!!! 12/27/23 @ 7:00pm*leaving the time stamp so corporate could see who was working that shift*They should learn not to discriminate the first day!!!
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October 2023 by Tawana S
Nice pieces at a great price. I love the retired charms. The one near Rosemont had an associate named Taylor who really took her time with us. She was very pleasant and let us go through all the clearance charms. She helped my sister, who is new to Pandora Charms. I really appreciated her service.
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October 2023 by jocelyne garcia
Worst location I ever been. Was waiting for over 1hr was looking to purchase 5Bracelets for the family I just ended walking out.
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August 2023 by Ranis Thomas III
Lots of beautiful items and the employees were very nice. When there wasn't much cool air flowing, they even offered me a cold bottle of water. When it is very hot outside, the mall should have the air conditioner turned up to at least 65 and up. I should not be sweating walking around in the mall.
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August 2023 by Iuliia Bashynska
Came in at 7:50 pm wait for 10 min for assistance and then they said they are closed for tonight. Horrible attitude by the salesperson.
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August 2023 by Mayra Villa
Worse experience ever .. went in to buy my daughter a bracelet and was attended by employee name Emily and just her attitude and the way she took care of my daughter basically like if we didn’t have money to shop was showing the brackets and rings and was holding on to them like if my daughter was gonna steal like if we walk in a store and ask for an item to see if because I wanted to purchase and walked in and felt discriminated!! Will never go here again!!
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March 2023 by Steve Reeves
Huge selection. Super friendly and helpful staff. Easy to find in the Fashion Outlets of Chicago. I went in to find a charm for my wife. I found exactly what I was looking for. The lady that took care of me, looked my name up in the Pandora database... Rang me up... And wrapped everything up nice and neat. I highly recommend the Pandora store at the Fashion Outlets of Chicago.
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December 2022 by Angie A.
Worst customer service. We weren’t greeted at all..had to wait awhile to get help..ladies there just stared and didn’t offer their help. and manager there is no help as well. What a waste of time.
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December 2022 by Bourbon Boyz
Words can’t begin to describe how amazing this store is, the young lady Jocelyn was extremely kind and helpful, She greeted as soon as i walked in the door and asked if I needed help. Amazing experience I ended up spending $400 dollars here on a gift . Would recommend 10/10
