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March 2024 by Josh Lips
Slow food, that wasn't cooked. No whipped cream when asked and the wait was insane. Left drive Thur to go inside, it was bad all
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January 2024 by royal commission
?? they called 31 flavor, but dont have not even 10 flavors????? ?????
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January 2024 by Samantha Curtis
Junior and staff are amazing and friendly ❤️best crew
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November 2023 by Lucy Morawski
Second time I walked out of this one, the employees are rude and dismissive, the donuts look old and it's kinda dirty
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November 2023 by Vanessa R.
Can't really through the picture but my egg was GREEN tint maybe check your food before selling it to people considering everything is so expensive no one wants to be buying rotten food and my beagle wasn't even toasted
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September 2023 by Sandee Mumbley
It is very very obvious the owner of the Dunkin donuts in round lake beach does not care whatsoever about his/her employees or more, the customers! The wait to get a cup of coffee is at least 10 to 15 minutes just to order. I am looking at a back up of ten, that's right, ten cars. And can't order anything inside as there is no help!! Has the owner even visited the store? Does corporate know how poorly this store is run? I will be contacting corporate to let them know. If you don't have the app you are definitely second class. Be prepared to be late for work if you were planning to "grab" a cup of coffee. Disappointing.
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September 2023 by Adriana Rivera
They gave me an extra donut when I only ordered 1 using points and had planned on giving it to my son, so I ended up having 1 for him and 1 for me! Made my day! :)
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August 2023 by Melana Hill
absolute terrible service, alondra was very rude and
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August 2023 by Massiel Sanchez
They ran out of ice. They ran out of ingredients in my coffee, didn't tell me until I had my coffee on my hand and I noticed. SUPER SLOW. only ok thing was the girl at the drive thru. Otherwise, moving forward I'll drive another route to go to the Dunkin in Rollins Rd.
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August 2023 by Ashley Braun
Food was all still ice cold when I got to work 3 mins later. Tried to call and inform them and couldn't get anyone to anwer.
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July 2023 by Sherry Brussaly
We took our grandchildren there for a little doughnut fun. We were so disappointed. The service was very poor. We waited to be waited on for at least 10 minutes. There was no one in line in front of us. There was a steady line through the drive through so apparently the 4-5 employees I saw were needed there. Doughnut selection was limited (it was 9:15 a.m). The store itself was not tidy, with paper debris and even some dead bugs on the floor. Needless to say, we will not be going back. Such a shame…. The store didn’t use to be this way.
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March 2023 by Caur Deep
The service is getting poor here day by day . This morning took to 10 minutes to pick up my mobile ahead order. The girls looked ready untrained they were just looking at making one thing at a time without him, knowing what they needs to do. I ordered three things they gave it to me one by one team and it’s a part all I can say is great for seven
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March 2023 by Amanda S.
The morning crew here is solid. Sometimes they're running a skeleton crew, but the customer service is always friendly and doing their best. Glad this is my closest Dunkin.
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December 2022 by Julio Aguilar
Great lovely staff and friendly better service then round lake beach they did not screw up my order unlike Round Lake Beach every time I go there they always forget something
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December 2022 by Julio Aguilar (Mexacutioner)
Great lovely staff and friendly better service then round lake beach they did not screw up my order unlike Round Lake Beach every time I go there they always forget something
