Extra Space Storage in Round Lake Beach, IL, offers a wide range of storage options, including drive-up, climate-controlled, and non-climate-controlled units, all with exceptional security features like electronic gate access and alarmed units. The facility is clean, well-maintained, and provides helpful staff who are friendly, polite, and knowledgeable. Customers consistently praise the staff for their excellent customer service, detailed explanations, and willingness to assist, creating a friendly and uplifting atmosphere. The management team is attentive, and the site includes amenities such as parking spaces, wide drive aisles, and even golf carts. Deliveries are accepted, and personal access hours are available for convenience. Overall, Extra Space Storage is known for its professionalism, cleanliness, and caring staff, making storage simple and hassle-free for customers.
Clean grounds well maintained units and great customer service
September 2026
Mary at the office was helpful beyond 5 stars. She called me the day I registered online and we completed the rental process on the phone. On my move-in day she showed me my unit and explained all I needed to know. I was on my way in a few minutes. Exceptional service. Thanks.
September 2026
Storage unit, very clean. (A 10.) Friendly and very helpful. Knowledgeable.
