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March 2024 by Connie Larson
Horrible. Took my order at the cashier station. Did not take my order correctly. I couldn't see the sandwich being made, didn't ask me the normal questions. ? the amount of turkey was half what antioch does. Never going back here.
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March 2024 by Nate Lemons
So whoever was answering the phones tonight at Round, Lake Beach, Jimmy John’s has a problem with mentally handicap people and likes to hang up on them and not take their order. She’s a discriminating, ungrateful employee. I was never rude to her, and she refuses to take my
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February 2024 by John Vongphakdy
Order the beach club, if they would have read what’s in the beach club it suppose to have avocado spread in it, none was put in it.. one of the topping I wanted.. I drove 20 mins away to get it and I don’t want to drive 20 mins back to get a refund or exchange. They should have gotten my sandwich right when I’d order it online..
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January 2024 by Martin Martinez
A very clean placeParking: It is free and very wideKid-friendliness: Yes, there are enough tables
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September 2023 by Andrew Carrasco
Online orders take forever. Just order I'm the store.
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August 2023 by Rick V.
This is a good, clean Jimmy John's. The service is freaky fast. Sandwiches are always tasty. This store is my go to in the area.
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July 2023 by B M.
Just takes way to long to be delivered. Really need to think of changing their slogan.
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July 2023 by Kathy Neal
Love, love, love this place! I highly recommend the veggie, I like no tomato, but it is my favorite thing to eat! Since COVID a few years ago, I have a hard time tasting things. I can say that this sandwich is delicious, I can really taste the provolone and guacamole!
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July 2023 by Mr Shmeeker6
Placed an order for one sandwich and it’s been an hour and it’s not even out for delivery yet when I called to ask about it they said please hold then hung up.
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July 2023 by Morgan G.
Every time I order it takes at least an hour to be delivered even though I live less then 5 minutes from the store. When I call to check on the order I'm told sorry we're really busy and they're doing the best they can. I can understand that once, but 4-5 times? The last time I ordered, yesterday, and called to ask after 50 minutes of waiting, I was told I wasn't the only customer who called to complain about how long it was taking to get their food. Manager seemed completely unbothered. Clearly it's a regular issue. Other location in grayslake is 100% better 100% of the time.
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June 2023 by Katie N.
Fast service and they offered extra Napkins without even asking!Parking lot is kinda a pain for this location.
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May 2023 by Jessica Abbott
Best sandwiches by far. A little pricey, but the amount of food is amazing.
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May 2023 by Sarah R.
I'm not sure why this location has so many 1-star reviews. I order delivery from here regularly, and I have yet to run into any major issues (knock on wood). It's not always as "freaky fast" as I'd like, but I make sure to order early enough to have some wiggle room if they're not timely that particular day. I do my transaction online, but the staff have been courteous the couple of times I've called to check on an order. The menu offers a decent variety of sandwiches and the ingredients always appear to be fresh. I'm giving 3 stars due to the inconsistency in delivery promptness and sometimes sloppy meal prep (eg, too much/little of a particular ingredient).
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May 2023 by neon ryder
I went in there with a buddy of mine to grab a sandwich or two as a break from working on our buddy's car, we order and he goes to the bathroom. The person making the sandwich proceeds to go off and scream at the person who took our order for a good 3 minutes for seemingly no good reason besides he needed to insult someone, the guy was loud enough for my friend to hear in the bathroom. We then had to come back after finding out both sandwiches have been made incorrectly. I've always have had good experiences here but not when he's behind the counter
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May 2023 by Christian Allan
Literally everytime i order online they do not start making my sandwiches until i walk into the building. there’s no point in doing it, happened to me today around 730 may 12 2023
