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April 2024 by Jodi Andel
The store is very clean and has a nice selection of mattresses. Jaime was the salesperson who assisted me. He was very professional and patient. The delivery gentlemen were amazing and friendly. In addition, when I informed Jaime that my mattress was now on sale for less than what I paid, he worked on setting up my credit via the 120 Night Low Price Guarantee and it showed up quickly.
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April 2024 by Tracy M
Customer service was awesome, and the sales person was very knowledgeable.
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April 2024 by Janet Angeles
Great service! Very friendly customer service
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March 2024 by Dawn Goyings
Javier was very helpful, asked just to few questions to find out what we were looking for to guide us to the right purchase for us, looked into specials, which lead us to purchase 2 mattresses replacing worn out ones in our house. Delivery was scheduled and they can haul away old. Thank you so much, will recommend to friends!
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March 2024 by Jill Kanka
Very personable and informative service
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March 2024 by Cheryl Guardino
Great company to do business with, Javier and his team set up everything, were respectful and courteous. They let me know the day before delivery an approximate time then day of they let me know they were 20 minutes away. The service is excellent, they set up the beds took the old ones and made sure I was happy with everything. I highly recommend mattress firm, thank you JR for helping me pick out the perfect bed.*****
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March 2024 by Tamara Tolonen
They were very informative and helpful. The price was in our ballpark for mattress shopping.
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March 2024 by turney munson
Javier was fantastic. He understood what features the various mattresses had and helped us make a great choice!
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March 2024 by Cole Abbeduto
Exploring mattresses and eventually buying one with Kevin Pettitt was by far the best experience I've ever had with a sales person in any industry let alone just mattresses. He was so informative and helpful and guided me towards the right mattress for me that fit within my budget. He also gave me some great tips to improve my sleeping positions and showed me how to adjust my pillow at home to be the right height!Absolutely wonderful salesman and person and great experience all around.
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March 2024 by Melrose Carrion Jr
Very friendly and helpful! Thank you for a great experience!
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February 2024 by victor cortes
Kevin help me select the right mattress for me and my family. He was very professional, had or not of knowledge more recommend business again.
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February 2024 by Matthew Gutierrez
Great customer service and knowledge
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February 2024 by Monet Broussard
Kevin the sale representative from around Lake Beach Store. He was very Helpful and acknowledged me and my hubby as soon we walk inside the Store. I love the fact how he explained to us the different and the types of mattresses we were looking at. And very professional and The customer service he provided is beyond point. Thank you Kevin. Wish there are more employee like you in every stores not just mattress Firm in any other stores and department store. You will always get out bussiness and definitely referred your service .?
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February 2024 by Shawn Maxwell
Kevin in the Round Lake Beach Mattress Firm is very nice and helps you find what you're looking for
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February 2024 by Karen Sollenberger
Kevin was very professional and courteous And very helpful. I found the right mattress that I needed.
