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April 2021 by James W.
Picked up a bag of Fertilizer where the price was clearly labeled. It rang up twice the price. Instead of Walmart honoring the error they had someone in the department change the price on the shelve and said that was always there. I guess the consumer now is always wrong! Waisted 30 minuets of my time.
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April 2021 by Gi B.
This is the worst walmart ever! this cashier name johnson or jackson never greet you or even say thank you. They will treat you badly. And the worst part is this lady name Vickie at the checkout will treat you like a thieves not a customer. On my way out she told me that i didn't pay for 3 items , i told her that this cashier name johnson or jackson scan everything and she didn't listen to me and she told me to pay again. So they check the receipt And it ends up that everything is payed in the receipt already , she just don't know what is she doing, she wants me to double pay .She's just want to act like the boss . She never apologize for her mistakes. If there's a negative zero score, they deserve it
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December 2020 by James V.
Trying to pick up A TV I bought and cyber Monday. I have been in the parking lot for 30 minutes. Been told the go to three different places. Just to pick up 1 item. Worst Walmart ever
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January 2020 by Elise J.
we went shopping at walmart, we did the shopping on line and went to pick up the groceries, when I checked my bank account it showed that they charged my card 2 time in the amount of 171.00 which we received and then charged it again for 172.45 and then because I was charged twice my account went negative and I have a uncollected funds fee, so I called the 1-800 -walmart and they said. that they would reverse the charges within 5 business days, we they reversed the charge but short changed us 60.00, I will never shop at walmart again or I will not do online grocery shopping.
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November 2019 by Rocky L.
The staff is really nice but the lines are insane! Please open up some more lanes. Even if you come during the day on a weekday you will wait in a line. Then after 20 minutes in checkout you get hassled by the door for the receipt. You can never come here for a quick and easy trip.
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November 2019 by Roger B.
The current manager Tammy Robison has no f****** clue how to run a store when I saw all her employees standing around not doing a damn thing but talking.. and only 3 checkout lanes open with long a** lines. Your prices aren't worth the b*********
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June 2019 by Gio R.
This is about Pickup Service. From all the Walmarts I have picked up at, this has to be the worst. Employees are slow, unmotivated, you wait for ever for someone to come out. When they do come out and get your name, they are slow to come back out with the groceries. I often have to call their pickup line and notify them of my arrival, their response: Yea we saw you, we'll be out shortly. I often drive to Johnsburg just because of their awesome service. I wish Round Lake Walmart would do something about it.
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May 2019 by Gerald B.
Better Homes and Gardens Red 1 Piece Dining Chair Cushion. We purchased four of these and the label stated: Waterproof, Mildew Proof and UV Protection. After one rainfall the cushions soaked up water like a sponge, lost it's shape and when we called the store we purchased from they refused to assist us in any manner. We do not recommend this product unless you need a giant sponge. Complete garbage.
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May 2019 by Brady A.
My experience thus far with being new to the area with this particular Walmart has not been so pleasant. I was looking for assistance in home decor and went to ask this employee whose name tag says she has 25 years of service. Her name is Anita. And let me tell you. She is the ABSOLUTE worse. Walking around not doing anything what so ever. Wasn't helpful. Acting like she woke up on the wrong side of bed.
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January 2019 by Rosario A.
Sooooo pissed off and disgusted on how your employee Robert treated that poor hispanic man this is just so sad that you even have people like that working here well thanks to Robert the word has gotten around and alot of people will be boycotting that store even people like me who live far from the area and stop by there to buy when i visit family well from my family you just lost like 50 customers thanks to Robert
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September 2018 by Essence U.
This is my local Walmart and so I end up here more often than I probably should. I am a general fan of Walmart because it is a great place for busy parents to get everything done all in one shot. I really appreciate the flexibility of getting all of my errands done at one store. I have had worse experiences than my most recent trip but we are on the upswing so I am optimistic. Today, the employees were engaged in stock and straightening up the aisles, shelves, and bins. It was almost surreal for a Walmart. I love going clothes shopping here towards the seasons changing because the clearance racks offer deals that you can't beat. I was able to find some cute shirts for my growing preteen to wear to school at less than $8 a piece. One shirt was only a dollar! I also love the baby separates at $3-$4 a piece. I am getting a little less flexible as I get older and a kind employee, who was probably a teenager, was nice enough to help me look for the size I needed on a low rack. I ended up with a few shirts for my older daughter and quite a few outfits for my younger daughter. I headed for the checkout lines and quite a few of the lanes were empty of cashiers while the lines were getting increasingly longer at the open lanes and self-checkout registers. My one criticism is that this situation seems to be the norm instead of a deviance from the norm. More cashiers are needed when you have more customers. I also wanted to mention the employee near the self-checkout when I passed through. While I was checking out, my daughter's diaper decided to give up it's absorbance goals and literally poured baby pee onto the floor. Although I am sure that was the absolute last thing that she wanted to deal with, the employee brought me paper towels and helped me clean up the mess that I unintentionally created. I really appreciate that! Overall not a bad experience.
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February 2018 by Stacey F.
I have never wrote a review about anything in my life. But this pharmacy treated my 70 year old mom who is battling breast cancer. They refused to fill her prescriptions and the doctor even spoke to the pharmacist to explain it was for cancer pain and the pharmacist " Marlene" hung up on him. When I called to see when they were able to fill it they told me just pick up the scripts and hung up before I could ask for more information on what to do for her. I would never go to this pharmacy because they don't have any compassion, and respect for people. I understand the situation that the pharmacy is in because of the opioid overdose epidemic but that does not give you the right to assume right off the bat that everyone else is doing it as well. Please if you are going through the same situation as I am with my mom do not go here you will be treated like a drug addicted. I also found out that last month the DEA threatened to shut them down for filling scripts that were not verified. Our script was legitimate and the doctor verified and was willing to provide proof with my moms consent with medical records. But the pharmacist Marlene would hear it and hung up! Just because the pharmacy got in trouble doesn't mean they have to treat honest people that way. I would give this place a zero but it won't let me.
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December 2017 by Emon D.
Photo center is basically a waste of space. I had to cancel my order twice because they were not equipped to process them. Apparently, photo books isn't something they stock up for. Yet, I got the email that stated that my order was ready for pick up. Clearly the left hand wasn't aware what the right hand was doing. Also, I had to go online and cancel it because it was an online order. But couldn't really cancel it because, according to the online Walmart, the order was processed and ready for pick up. That took awhile to resolve. Oh, Walmart.... one star is just to allow me to write this review.
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October 2017 by Pranav
Their bread is great here.
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October 2017 by Brad O.
Horrible lines waits. They always seem to have the minimum amount of registers open that they can get away with.
