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February 2024 by Sherrie Mittelbrun
We needed a tow thinking the starter was shot after we tried giving the car a jump. B & R was recommended to us. Tow driver Dan said let me try to start the car before I tow to see if it IS the battery. Well sure enough it didn't start but he gave it a jump and saved us a tow!! We took it in for a new battery and we have no issues!!Thank you Tommy and Dan for GREAT CUSTOMER SERVICE!!!Dan could have towed us and charged us for the tow but instead gave us a jump for no charge! These are the types of people who need our business! Kind HONEST, chivalrous people! FIVE STARS all the way!!!!
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February 2024 by Kelly Stoffel
These guys weren’t able to patch one of my tires, but upon seeing how low it was they took my car in, filled it up so I could get to another shop, and gave me a lot of information about what I could expect there. Really went above and beyond for someone who didn’t even end up being a customer!
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February 2024 by Daniel Wyszynski
B&R is my go to for automotive repair!
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January 2024 by Zell P
Had a great experience each time I went to B&R. They went above and beyond to help me resolve the issue I had with my car (fixed my brakes and rotors). They were flexible with their scheduling to assist me which was a God send because I work during their business hours. Tommy and Bill, also gave me full transparency when doing the inspection, they gave me a full layout of what needed to be done and told me the cost of everything upfront. These guys are honest, they have great customer service and also very skilled at what they do. Made me feel like a long time friend every interaction. Everything was done with precision and efficiency. Great prices as well.P.S. I'll be backThanks again B&R!
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January 2024 by Michelle Kovacs
Fast, friendly, and efficient service!!! Just moved into the area and needed a jumpstart which led to a new battery. So very happy that I found this place. Staff super helpful, extremely patient and knowledgeable. Thank you for helping me get back on track so quickly!
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December 2023 by Mary Magnuson
I cannot say enough good things. My car died and I had a quandary of not only needing a tow, but also needing a repair shop CLOSE to home and some how a way to get home. B&R was out with the tow truck within 20 minute (my hero). He was professional, friendly and took great care securing my car. He allowed me to wait inside the truck to keep warm. Not only did he get my car to a repair shop close to home (which happened to rescue my daughter last year) but since I lived in the area he gave me a ride home. B&R was excellent on communicating the problem found, gave me options and fair pricing but would also pick me up if needed to retrieve my car. Since It was done in a timely manner, I also asked them to do an oil change and investigate a funny hard to replicate clink noise in the front end. They also knew I needed the car by a certain time so took care of the immediate water pump problem and oil change. Since they knew I was going to need my car ASAP, they said they had other cars to take care of but if I would bring it back later they could go over it more thoroughly to identify the clink noise problem. They were able to replicate the noise, investigated and located a relatively minor problem easily fixed. It would've been so easy to take advantage of me but they were honest. They are now my new best friends.
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November 2023 by Teri Glicksman
B&R has always taken of my vehicles and are the only guys I trust. They will tell you everything going on with your vehicle. What it all needs eventually, what it all needs now and what can wait. Honesty is hard to come by this day in age. B&R is old school2nd update- Had another issue with my vehicle and it was a cheap and quick fix. They literally didn't even charge me despite the time and effort. Unbelievable service by Bill and Tommy.Services: Steering & suspension repair
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October 2023 by Zbigniew Miklas
Great place to deal with highly recommended
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August 2023 by Te Rice
B & R is hands down the best auto repair shop i've ever gone to. Great service and the guys in the shop are fantastic. What can I say, they go above and beyond to make sure my cars are running in tip top condition. I love it.TAMMY. M
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July 2023 by Azharul karim
There was a rattling noise coming from my car's exhaust. In less than 5 minutes B&R found the issue (exhaust was a bumping with a bent piece of metal). And they didn't even charge because it was a small issue! Great service!Service: Exhaust
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June 2023 by A M.
The whole team at B&R is great. No nonsense hassle free and helpful with automotive service. I've taken my car here a recently to have my filter housing replaced and then today my oil changed. Absolutely one of the best places I've ever been. They care about what they do and that's hard to find now a days. I am making B&R my main car service shop and I want to say thank you to you all. Anyone looking for a great car repair place should come to B&R.
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May 2023 by Eric Shaver
I have had work done by this shop on several occasions as well as used their towing services on several occasions. Always prompt, professional and courteous. Old School as they come and the world needs a little more of that.When vehicles have been serviced they were quick, used quality parts and left my vehicles spotless unlike some shops that skimp using cheap parts and unsafe repair processes.The occasions I've used for towing, the utmost care was always taken even in the wettest conditions.Sadly I have moved over the border into Wisconsin however I will continue to patronize this fine lestablishment when able⭐⭐⭐⭐⭐
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May 2023 by Craig Skinner
I was next door at Tonys and locked my keys inside my vehicle somehow. I walked over to B&R and the manager walked back with me tools in hand and got in almost instantly. I have had locksmith charge me a lot and all he asked for was this review! Thank you so much!
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December 2022 by Lauren Erickson
These guys were AMAZING. My boyfriend and I were treated very professionally the entire time. They came and picked up my car on a rainy Sunday and had it ready to go within 24 hours, which was incredible. Because it was our first time there and there was a secondary issue that popped up after they already made the first repair, they waved the towing fee and charged the next part at-cost to make sure we had a good experience. Can't recommend these guys enough! They definitely look out for you and your car's health. I learned they've been in business for 17 years and it's easy to see why! Awesome people.Service: Auto engine diagnostic
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November 2022 by Steve Smith
My wife’s car wouldn’t start so we had no choice but to have it towed. I’ve had encounters with tow drivers in the past that made me leery of who I should call. Was having it towed to Firestone and they recommended B&R.Tommy answered and also wound up being my tow driver. What an awesome dude! Very professional, and very considerate. I liked him so much that when my car had to go from Firestone to a Nissan dealership, I called him back to have him tow it there too. Clean equipment, super helpful.I have entered him into my phone contacts and will recommend him to anyone and if needed use him again. Can’t say enough!And Tommy, they didn’t have to tear apart my engine, but rather did small repairs only ended up being less than $200! Pre-Christmas crisis avoided! Thanks again, brother!Service: Car towing
