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February 2024 by Sergio
Guys don’t go there the owner is a narcissist
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January 2024 by Melissa Pederson
I believe her name is Cynthia. She was so helpful. But she sorted everything sorted out Took over an hour So I am very happy with service I got and will continue to only comeback to your store. The other store on Rollins Road is horrible bad service and bad attitude.
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November 2023 by nick kretsch
Activation fees went out of style in the 90's.
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August 2023 by Debbi Moritz
So came in to Boost Mobile today, and the guy literally made us wait at 10:20 for 5 minutes while he finished his training and then yelled at me. Because I wasn't happy that we were the only ones in here. And he was making us wait.
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July 2023 by Laura Marquez
Worst customer service , ive come here multiple times for problems with my service and all those times they wer very unhelpful and the girls seem to have the worst attitude. They need to be fired. Thanks to them ive cancelled service and switched . Now my dad is about to cancel his service as well.
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May 2023 by Kelly Yorkey
I went to this location because I got tired of bad customer service. People are very friendly and helpful at this location and I would come back again and again if I had to.
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May 2023 by Kelly Osgood
I went to this location because I got tired of bad customer service. People are very friendly and helpful at this location and I would come back again and again if I had to.
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February 2022 by Mark Larson
Many boost store push unnecessary and unwanted product or are empty of anyone with understanding of the actual boost network and its issues. This one is one of the few that was staffed with knowledgeable staff focused on creating a great customer experience.
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December 2021 by Ernest Williams
They have TECHNICAL ISSUES that are preventing me from switching over to BOOST.
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November 2021 by Vanessa Flores
Giving this store 1 store due to the fact that I just called the store asking for a new sim card for the updated network and was told that I would have to pay $25 to receive it. Even though we all got the message saying it was free to get IN STORE. Some of these stores are out to make a quick buck. DO NOT PAY SOMEONE FOR SOMETHING THAT SHOULD BE FREE!! 10/28/21 @ 4:30pm
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July 2021 by Mark Heller
I've had Boost Mobile service for many, many years. Overall I'm happy with their service.Ive bought a lot of phones over the years and I've found I have the greatest amount of issues with phones purchased from the Round Lake store.They're nice, but the phones aren't setup properly and it's a struggle to get it corrected with tech support. You have to talk to so many low level reps before they escalate it to a person that really knows how to fix it.It gets really frustrating.
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June 2021 by Marianne Jensen
Got ripped off. Salesman works on commission and will say or do anything to sell products. A horrible place.
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June 2021 by Angie
Boost mobile allowed my cell phone number to fraudulently be moved to a different provider allowing all my 2 factor authentication codes to follow the fraudulent person.I think it was someone working for boost mobile.Do not get service here.
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December 2020 by rick a
Good, but they could of been more helpful in transferring old phone contacts and gallery to new phone
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November 2020 by Bianca Arroyo-Mendoza
Fantastic experience! Kind, motivated people ready to help. In and out in 10 minutes. I will never go back to a different Boost!!
