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March 2024 by joyce votava
It was less than 24 hours from the time our door broke, to the time Troy Garage doors was here and fixed our broken springs. Technicians were professional and courteous and worked quickly and efficiently. We will continue to use Troy Garage Door for any needs that may arise.
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March 2024 by Kristie Barton
I just have to give a shout out the these guys! I’ve heard nothing but great things about Troy Garage from so many people! My springs broke in my garage door not long ago so my landlord called them out and they were here the same day to check it out. Turns out I needed a whole new garage door because mine was so outdated. They showed up bright and early today and in about 2 hours they had the job completed! Seeing as I live in the Midwest, you can assume that it was an absolute inconvenience for me to have to use my front door to get in the house but they saved the day and using the front door is a terrible memory of the past. The guys who came out to fix my door were absolutely professional and all around nice guys. I would absolutely recommend Troy Garage to anyone and everyone I know! Thank you guys so much for your hard work!
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March 2024 by Scott T
Great service at an affordable price. They do the little extra things that most don't nowadays. Highly recommend!
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December 2023 by John Fischer
The crew they sent out to my home was exceptional. I am completely satisfied with their work and products. The office staff was easy to work with and got me in right away. Highly recommend.
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October 2023 by John Mindrup
Very professional company. All things clearly represented; all options for doors were provided and explained. The installation was throrough, with careful details attended to in an excellent manner.i am very pleased with their work; and the quality of the door and opener.i highly recommend the company.
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August 2023 by Pat M
Very pleased with Troy Garage Door. The service men were polite and professional!They replaced both garage door lift cables and serviced the main spring.I would fully recommend this fantastic company for all your garage door needs!
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July 2023 by Greg Randle
Excellent service from this company, highly recommended them for your garage door needs
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June 2023 by Jennifer Svoboda
They were a lifesaver!! I had tried to install my garage door and my own and couldn’t figure it out. I called them for help and were able to fix everything I messed up and get the door fixed/working perfectly the same day I called! If you’re looking for an amazing company to install your garage door you should definitely call them!!
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May 2023 by Jen Batty
Troy Garage Door was amazing! They were knowledgeable, affordable, responded quickly, and treated us with curtesy. I would recommend them to anyone.
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May 2023 by Eric Francis
I do not often post reviews. The team at Troy Garage Door has been fantastic! I had issues with a 20 year garage door opener. The team provided several visits and would recommend in future.
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May 2023 by rebecca craney
Great company. Friendly and fast service! Josh and Joey were great! Did a great job and they were so polite and easy to work with. Highly recommend this company.
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March 2023 by Simon Griffin
Over the years you deal with numerous businesses providing all kinds of services. One of the very best is Troy Garage Door. They have been my go-to garage door company for a long time. Over the years I have purchased new doors, I have had them repair springs, I have had them add high lift rails and new openers. Every time the service has been excellent. Just this past month I have had a couple of minor issues on a new installation. The response was fast, very efficient and conducted in a very professional way. This company stands behind its work. I would not hesitate to call them again.
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March 2023 by Kathie Shoemaker
Just had our broken springs replaced on our garage. Josh & Brian were great! They had all their tools and parts with them and was in and out in 30 minutes. One of the office gals Tammy was also fantastic, very personable on the phone and provided great customer service.
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March 2023 by Chris
I called Troy Garage door out of St Jacob IL on 8-29-22 to have an installer come out and replace my 20 year old garage door opener that had been acting up and that had also had a broken belt. I talked to the lady (nobody gives names when you call, weird) and set up an appointment for 9-1-22 to have an installer come out as this was the day she suggested was available for them. This was on a Thursday and required me to take a PTO day off work which was fine. On 8-30-22 i got a call from them asking if it was possible i could be home as they could do it that day. I told them no and that i already had my work day planned off for that Thursday. On 8-31-22 i got another call from them asking if i was home to let the installer in to replace my opener, i told them no that my appointment was for Thursday so the lady told me she would get that switched over for me. This was confusing and led me to believe they had it messed up from the start. On 9-1-22, the day of my appointment, Troy Garage Door was a no call no show. I ended up calling that day to try and get an eta from them and the lady couldn’t tell me if it was even going to be that day or not. She asked if i was available the following tuesday if they can’t make it and i told her i had already used a day for Thursday, i’m not taking 2 days off for this. She suggested i leave my door unlocked for the installer. No way. If your company can’t be professional enough to adhere to the time YOU suggested, i can’t trust you’ll be professional enough to be in my garage with nobody home. Poor experience and poor management for not following up to make sure things are getting done. Will not recommend nor use them in the future.
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March 2023 by Jeff Mathews
Very professional. Replaced garage door springs. Quick and reasonably priced. Will be using them for any future maintenance.
